Future Opening: Area Manager Carmel Indiana

Area Manager (AM)Position Title: Area Manager (AM)Reports To: Director of Operations (DOO)Supervises: Account Managers and Fill-In Specialist PersonnelBasic Function: Ensure that the cleaning specifications sold to customer are being fulfilled and that the work is being completed on budget (labor and chemical).Major ResponsibilitiesPositive team atmosphere with all staffClean assigned number of hours on a regular basis (if applicable)Manage Account ManagersAccountability, delegation and protocolManage/Fill-In Specialists and their facility responsibilitiesAccountability, delegation and protocolTraining and re-training of new hires, current fill-in and front-line staffManage Chronotek for labor/time budget - no missed cleansPut together strategy, if over budget labor-wise, how to come into alignment.Scheduling: assign fill-in specialists "open accounts" to temporarily staffWork closely in a team like manner with the Leadership Team and follow up on tasks generated by Management (Example: talk with employee because of poor inspection).You are responsible for working with team members when time off is needed.You will accurately track team member's points (which directly tie into annual performance reviews).Timely & accurate reporting (directly to Director of Operations & Office Manager) of any revisions to team member's time logs with DATE, TIME & REASON and POINT LOSS (if applicable).Work whatever hours necessary to perform the above duties and any other duties not listed but required for the business to be successful.It is understood that a workweek could be in excess of 40 hours, but overtime must be approved in advance.Upward Communication to the Director of Operations:Proactive reporting, Score Cards, Work Tickets (start, follow-through, completion), possible add-on services notedWork with fill-in specialists to address and remedy quality and compliance and staffing concerns (re-training, etc.)Accountability by:Report weekly via an Area Lead's Score Card Report (weekly meeting)Accounts for time and responsibilities to the GM.Attend weekly staff meetings - accounting for time, tasks completed, tasks yet to complete, problem solve with Leadership TeamWeekly reports on call-ins, on-going customer issues, training status of new hires, audits and inspections, new account start-ups, etc.DNA of Area ManagerOffice Pride of Terre Haute AmbassadorAccountability - accept ownership of all aspects of roleOrganized effective time management skills/prioritize based on immediate needs of customers & the team membersExcellent/effective verbal and written communication skillsDetail oriented pays attention to details at each customer's location, with extra attention to any problem areas.Friendly and Professional able to deal with customers when they are on-site while cleaning is being performedTeam player ability to work within a team where members depend on each other to get work done.Self-starter - able to identify work that needs to be done and do it without being instructed to do so.Desire to learn, seek new challenges and take on additional responsibilitiesReasoning ability - good common sense with ability to solve practical problemsFacilities specifically under your supervision:All Indiana facilitiesWages and Benefits agreement:Hours are 40 hours a weekOffice Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation.Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members.

Created: 2026-03-16