Learning Management System Administrator

Job Title:Educational Technology and Platform SpecialistLength: 12–18 Months, extendible convertible W2 ContractLocation: Piscataway NJ 5 days a week onsite (1st 2 months) then 3 days hybridJob Summary:The Educational Technology and Platform Specialist is a role requiring a blend of technical expertise, troubleshooting skills, and learning management system administration. The primary purpose of this position is to provide technical support and perform administrative responsibilities on a learning management platform, as well as support customers and partners.Note: This role does not involve instructional design, curriculum development, or content creation.Responsibilities:Serve as Learning Management System (LMS) Administrator, providing technical support including researching, diagnosing, and troubleshooting issues.Collaborate with internal and external teams to implement technical fixes and enhancements.Stay current with technology trends and recommend improvements for user support and operations.Write and update user guides and documentation for the LMS.Upload courses and produce standard/custom reports as needed.Assist with onboarding new LMS partners and implementations.Review requirements for LMS enhancements and participate in testing.Write testing scripts and conduct User Acceptance Testing (UAT).Deliver SCORM sales orders and prepare product data for internal systems.Process reimbursements for LMS licenses.Support analytics and usage reporting for eLearning products, identifying trends and optimization opportunities.Gather and review catalog records for eLearning courses using MARC standards and KBART title lists.Update and enhance catalog records for better discoverability.Submit and monitor project management tickets (e.g., JIRA).Coordinate virtual events/webinars, including registration setup, production support, and marketing collaboration.Assist with website maintenance, including SEO keyword research, auditing LMS content, and creating/updating support documentation.Conduct industry research and landscape assessments in adult learning.Perform other educational technology-related projects as assigned.Qualifications:Education & Experience:Bachelor's degree preferred or equivalent experience.Knowledge of learning management administration, educational technology, and/or technical support preferred.Skills & Requirements:Strong analytical and creative problem-solving skills.High comfort level with software and technology.Excellent customer service and administrative skills.Attention to detail and ability to manage multiple projects under deadlines.Proficiency with Microsoft Office and Google Docs.Excellent oral and written communication skills.Strong interpersonal skills for working with internal and external stakeholders.Knowledge of HTML, CSS (a plus).Familiarity with JIRA (a plus).Exposure to system requirements (a plus).

Created: 2026-03-16