Management Analyst

Management AnalystPrint (ApplyManagement AnalystSalary$92,809.60 - $112,881.60 AnnuallyLocationCity of Reno, NVJob TypeFull-Time RegularJob Number593426PDepartmentBusiness LicensingOpening Date03/13/2026Closing Date3/22/2026 11:59 PM Pacific Description Benefits Questions DescriptionJoin the City of Reno and become part of an amazing team who strives every day to make our community a place we are all proud to call home.Promotional OpportunityThis is an internal recruitment only for current qualified classified City of Reno EmployeesThe ideal candidate in this position will be a collaborative and analytical professional who thrives on solving complex problems and improving organizational effectiveness. This individual will bring strong critical thinking skills, sound judgment, and the ability to work both independently and as part of a team to support City departments, programs, and initiatives. The successful candidate will be comfortable analyzing data, evaluating programs and processes, and translating findings into clear recommendations that inform decision-making.The position plays an important role in evaluating operations, developing and implementing policies and procedures, supporting budget development, and recommending improvements to enhance efficiency and effectiveness. The Management Analyst also coordinates assigned initiatives with internal divisions, external agencies, and members of the public to ensure successful program implementation and collaboration across stakeholders.We currently have one vacancy in the Business Licensing Department in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.This is an internal recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees.The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.Examples of Essential Functions Provide assistance in resolving the more difficult operational and administration problems; identify problem areas and issues; plan, organize, coordinate, direct, and/or conduct administrative and/or management studies relating to the activities or operation of the assigned department, office, or program area; conduct complex surveys, research, and analysis on administrative, fiscal, and operational issues; determine analytical techniques and information-gathering processes and obtain required information and data for analysis; analyze alternatives and make recommendations regarding such areas as staffing, facilities, equipment, cost analysis, productivity, and policy or procedure modifications; discuss findings with management staff and prepare reports of study conclusions; oversee and assist in the implementation of recommendations. Provide complex staff assistance to management staff; participate in and provide staff support to a variety of committees and boards; prepare and present staff reports and other correspondence as appropriate and necessary. Plan, coordinate, implement, promote, and oversee assigned programs, projects, and initiatives; oversee and participate in the development and implementation of program/project goals, objectives, policies, procedures, and priorities; oversee and participate in the development and implementation of strategies and workplans for the achievement of these goals. Perform a range of duties involved in the identification, planning, development, and implementation of new and/or modified programs/projects that would promote and enhance the mission, goals, and objectives of the City; oversee or perform the necessary research and analysis to justify the appropriateness of implementing the proposed program/project; prepare presentation materials and background documentation; monitor project success using appropriate tracking and feedback systems. Perform a range of duties involved in researching, negotiating, and monitoring assigned contracts and agreements with outside suppliers, service providers, leasing agents, and others; ensure work is performed in compliance with contracts and agreements. Coordinate assigned services and program/project activities with those of other City programs, functions, departments and staff, boards, committees, and task forces as well as external agencies, groups, and the general public to ensure effective cooperation consistent with optimal efficiency, effectiveness, and economy; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment; represent the assigned area to public and private groups, organizations, and other City groups; provide information and assistance as appropriate. Ensure that assigned program/project activities and services comply with relevant federal, state, and local laws, policies, and regulations. Participate in the budget development process and budget monitoring activities for assigned areas of responsibility; collect and analyze financial data; review and analyze budget requests and budget changes; make recommendations and obtain final approval for changes; create data tracking and reporting systems; monitor monthly status. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the fields of business and public administration and issues related to the field of expertise. May direct the work of support staff on a project or day-to-day basis. Perform related duties as required. Minimum QualificationsThe following minimum qualifications are required to be met at the time of application.Education:A Bachelor's degree from an accredited college or university with major course work in public administration, business administration, or a field related to area of assignment.Each year of additional relevant work experience will substitute for one year of the education requirement.Experience:Two years of responsible professional-level administrative and management analysis experience.Supplemental InformationTo Apply:Please submit your completed application and all additional information/documentation requested online at by March 22, 2026 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to submit an online application include: the Reno City Hall 2nd-floor computer kiosk or Civil Service Office, any Nevada Job Connect location, local libraries, or educational facilities.If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.Application Preparation:A complete application is required, including detailed work experience and education. Résumés may be submitted as supplemental information but will not be reviewed when determining minimum qualifications.Examination Process:Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of a Training and Experience evaluation (T&E) weighted at 100%.Training and Experience Evaluation (T&E) Details:The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked"QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application. Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification. Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question. In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application. Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online. "See Resume" or "See above," etc., are not qualifying responses and will not be considered. Changes or corrections to your responses cannot be made once your application packet has been submitted. TIP:It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted. Notification:Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.We highly recommend opting in to receive text message notifications. Follow-up text messages may include updates about your application, next steps, and interviews. If you haven’t opted in before, the option will appear before you submit your application. If you’ve previously opted in or out, you can update your choice anytime in account settings in your governmentjobs.com profile.Testing Accommodation:We strive to ensure equal access for all individuals. If you require an accommodation due to a disability, you must inform the Chief Examiner by completing the Accommodation Request Form (by the closing date of this announcement. All requests will be handled with confidentiality and respect.Employee/Veteran Preference in the Event of Tie Scores:Promotional Examinations (Rule VIII, Section 7):If two or more employees earn the same final score (including seniority points), veterans’ preference will be applied if any of the tied employees have submitted proof of an honorable military discharge. This preference is only used to break ties. If a tie still remains, it will be broken based on seniority in the current classification. Proof of honorable discharge must be submitted with the application.Seniority Points:Seniority Credit (Rule VIII, Section 9):Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows:The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum.Appointment and Certification:Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.Questions and Updates:Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or .The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.Please use thisHealth and Welfare Benefit Link (to learn more about the City of Reno's great employee benefit plans and wellness programs.01Minimum Qualification ReviewThe following questions are a required part of your application for this position. Your answers will be used to assist the Civil Service Commission in evaluating your related work experience and education to determine that you meet the minimum qualifications for this position as listed on the job posting.All information provided in your answers must be included for verification in the work experience section of your application and may be substantiated further by the City of Reno. Failure to provide a truthful response to all questions will be grounds for disqualification and you will not be considered further in the hiring process for this position.By checking "I understand", you certify that you have read and agree to the above statement. I understand 02Are you a current classified City of Reno employee? Yes No 03Which of the following best describes your highest level of qualifying education? High school diploma or equivalent One year (30 semester/45 quarter hours) of college-level coursework in Public Administration or Business Administration One year (30 semester/45 quarter hours) of college-level coursework in a closely related field Two years (60 semester/90 quarter hours) of college-level coursework in Public Administration or Business Administration Two years (60 semester/90 quarter hours) of college-level coursework in a closely related field Three years (90 semester/135 quarter hours) of college-level coursework in Public Administration or Business Administration Three years (90 semester/135 quarter hours) of college-level coursework in a closely related field Four years (120 semester/180 quarter hours) or more of college-level coursework in Public Administration or Business Administration Four years (120 semester/180 quarter hours) or more of college-level coursework in a closely related field None of the above 04In order for your education to be considered in meeting the minimum qualifications and/or to get credit for your education as part of the assessment process, you must attach a copy of your diploma or unofficial transcripts to your application.Applications submitted without this required documentation will still be considered but without regard to attained education and may be rejected if the required relevant work experience is not apparent.Have you attached verifiable documentation in the form of a college diploma or unofficial transcripts to your application? Yes No 05Only answer this question if your course work is in another closely related field to this position.How has your course work prepared you to perform the work of this position?06Which of the following best describes your qualifying paid work experience? I have less than two years of professional-level administration and management analysis experience I have two years but less than three years of professional-level administration and management analysis experience I have three years but less than four years of professional-level administration and management analysis experience I have four years but less than five years of professional-level administration and management analysis experience I have five years but less than six years of professional-level administration and management analysis experience I have six years or more of professional-level administration and management analysis experience None of the above 07Provide a list of employers where you gained your qualifying paid work experience from the work experience section of your application. Include the name of the employer, your title, the amount of time you worked in the position (full-time equivalent), the work you performed and your level of responsibility.This information must be provided in order to continue in the screening process,"See Resume" or "See Application" as a response may be grounds for disqualification.08Training and Experience EvaluationThe following section of the Supplemental Questionnaire is part of the Civil Service test for this position and must be completed online at the time of application. Questionnaires submitted as an attachment to the online application will not be considered. In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information. All responses must be verified by the applicant in the work experience section of this application.Failure to provide adequate responses to the following questions may result in lower scores or disqualification from the selection process.Do you certify that all information provided in the Supplemental Questionnaire is true and correct to the best of your knowledge? Yes No 09Select all of the following program management activities you have performed as part of your routine responsibilities for at least two (2) years. Planned, coordinated, or implemented programs, projects, or initiatives Developed program goals, objectives, policies, procedures, or work plans Evaluated program performance and recommended improvements Developed or implemented new programs or services to meet organizational goals Prepared reports or presentations regarding program performance or outcomes None of the above 10In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in each of the areas you selected. (Responses should be 2-3 paragraphs.)11Select all of the following research, analytical, or statistical analysis activities you have performed as part of your routine responsibilities for at least two (2) years. Conducted research or statistical analysis to develop or improve policies and procedures Collected and analyzed data to evaluate operational processes and policy outcomes Researched administrative, operational, or policy issues and made recommendations Conducted fiscal and operational analyses to support departmental decisions Prepared analytical reports, tables, charts, dashboards, or data summaries to communicate research findings None of the above 12In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in each of the areas you selected. (Responses should be 2-3 paragraphs.)13How many years of work experience do you have preparing and administering budgets? I do not have any experience working in this area Minimal, less than six months Six months but less than one year One year but less than three years Three years but less than five years Five years or more 14Select all of the following budget administration activities you have performed as part of your routine responsibilities for at least two (2) years. Participated in the preparation or development of departmental or program budgets Reviewed budget requests and made recommendations regarding funding or allocations Monitored expenditures to ensure compliance with approved budgets Developed or maintained budget tracking systems or spreadsheets Assisted with or administered grant budgets or grant financial reporting Prepared financial summaries or reports for management or leadership Evaluated new position requests and/or staffing requests for appropriate budget availability None of the above 15In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in each of the areas you selected. (Responses should be 2-3 paragraphs.)16How many years of work experience do you have supervising staff? I do not have any experience working in this area Minimal, less than six months Six months but less than one year One year but less than three years Three years but less than five years Five years or more 17Select all of the following supervisory functions you have performed as part of your routine responsibilities for at least one (1) year or more. Participated in the recruitment and selection of staff Assigned work and monitored workflow Trained, coached, or mentored staff Verified work quality and compliance with specifications Established performance expectations and conducted performance evaluations Implemented corrective/disciplinary action to address performance issues None of the above 18How many years of work experience do you have negotiating and monitoring contracts with vendors to ensure compliance? I do not have any experience working in this area Minimal, less than six months Six months but less than one year One year but less than three years Three years but less than five years Five years or more 19How many years of work experience do you have developing procedure manuals? I do not have any experience working in this area Minimal, less than six months Six months but less than one year One year but less than three years Three years but less than five years Five years or more 20In order to receive credit for your experience in the previous question, please provide specific examples of the work you have performed in each of the areas you selected. (Responses should be 2-3 paragraphs.)21How many years of work experience do you have serving as a primary contact or liaison for other departments and their staff, the general public and/or outside agencies or organizations? I do not have any experience working in this area Minimal, less than six months Six months but less than one year One year but less than three years Three years but less than five years Five years or more 22InstructionsAnswer the next three questions by identifying your level of proficiency in each of the computer programs or systems.Basic proficiency= understanding and utilizing the most common elements associated with the program, mostly used for personal or educational purposes. Not used to complete professional level projects as part of my paid work experience.Intermediate proficiency= Includes a moderate amount of professional use and moderate amount of understanding of the more advanced features and operations.Advanced proficiency= Includes extensive use professionally and the ability to use most of the features and operations to their fullest capacity.Do not understate or overstate your level of proficiency. Your answers may be confirmed during the interview process and candidates found to have misrepresented their abilities will be disqualified from the hiring process. I understand 23Accela Basic Intermediate Advanced None 24Microsoft Office Suite Basic Intermediate Advanced None 25GIS Maps Basic Intermediate Advanced None Required QuestionEmployerCity of RenoAddressPO Box 1900Reno, Nevada, 89505Phone(775) 334-2223WebsiteApplyPlease verify your email addressVerify Email

Created: 2026-03-16