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Field Training Specialist

Taziki's Cafe - Glen Allen, VA

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Job Description

Field Training Specialist Candidates from or willing to relocate to the following cities will be considered: Atlanta, Birmingham, Huntsville, Nashville, Raleigh, Richmond. This role is required to support both the Virginia (Richmond, Roanoke) and North Carolina (Raleigh) markets. As a Field Training Specialist, your mission is to ensure that best in class training is taking place in your assigned stores so that every employee has the opportunity to flourish. You accomplish this by establishing and supporting certified training stores in partnership with the local supervisor that provide a consistent, top quality manager in training (MIT) program. You also accomplish this by developing certified position trainers in each unit who deliver consistent and validated learning experiences aligned with published training materials and processes. You are responsible for the success of the train the trainer program in your stores, ensuring that every trainer is certified by you and prepared for their teaching responsibilities. You use the teaching vs. telling mindset at all times as the foundation of effective training experiences. You will deliver periodic and quarterly reports that demonstrate that training programs are being completed, validated, and documented for all roles. To be successful in this role, you must be passionate about teaching and upholding the details of Taziki's training and be able to communicate effectively and professionally to store managers, hourly employees, area supervisors/operators, and the corporate team. Your Responsibilities Certified Trainer Development Recruit, interview, and select position trainers in each assigned unit from existing staff following trainer criteria guidelines Personally conduct all train the trainer programs in each assigned unit to produce prepared and certified position trainers Provide 1-to-1 coaching and accountability to each certified position trainer to deliver validated training results required for each trainee Be an advocate and example for the quest training platform as part of daily Taziki's employee life Deliver clear and effective communication to the field training department, general managers, and area supervisors with valuable periodic progress reports on the results and action plans for each assigned unit Track food safety certifications and proctor necessary exams for each assigned unit and report results to the field training manager Collaborate with the operations team on 30/60/90 post-opening training handoff for assigned new units Identify and develop senior trainers from the certified trainer pool for growth opportunities like nso's and other assignments Training Stores and MIT Program Work with assigned certified training stores when there are enrolled mits to ensure management training validation and conduct mit progress reviews Execute weekly face-to-face touchpoints with all mits during their program to measure progress Validate mit graduation readiness and conduct certifying evaluations Communicate mit progress and documented completions to the field training department Provide ongoing development and coaching of traning standards at certified training store for managers and crew Other Personally conduct all new hire welcome & orientation sessions on a weekly basis as hiring volume of hourly roles demands Provide training support both in and out of market as needed, such as new store openings, manager/operator training, and special training programs Build strong relationships with general managers and area supervisors based on candor, trust, and results to promote confidence and investment in training Continuously develop and improve operational effectiveness, guest satisfaction, sales and profitability through training processes Attend and contribute to field training meeting and development sessions for continued individual and team growth Your Results Certified position trainers in every unit who have successfully completed the train the trainer program Consistent use of quest paths and trainer manuals in all units Validated and documented training completion of every new hire Periodic reports on training progress and action plans for each unit Contribution to learning & development team by assisting with the creation of training resources Your Work Conditions/Hours Monday-friday: 40-50 hours weekly of moderate physical activity Will require occasional nights, weekends, and/or holidays for training events such as new store openings In-market daily travel is necessary for this position. Up to 50% of the month is expected to be spent in the raleigh market. Occasional travel out of assigned markets is necessary for rsc meetings, nso's and other training needs (estimated 15-20% annually) Your Talents/Qualifications You have a naturally persuasive personality and are good at communicating, demonstrating, and instructing. You are energetic and enjoy a variety of tasks in your workday. You prefer to work within structure and expectation, but can grow comfortable with responsibility for future big-picture goals. You like to work with others and prefer to create consensus among others to move forward. Knowledge, Skills and Abilities Ability to consistently train and motivate others to top performance with accountability Excellent listening, verbal and written communication skills Strong time management and organization skills Active participant in their own personal development Strong work ethic with the ability to thrive in a fast-paced environment and remain calm under pressure Excellent leadership and guest service skills Sound decision making and problem solving skills Adhere to all company policies and procedures Professional attitude and respect for coworkers, establishment, and the brand Enthusiastic about our people, our guests, and our food Embody our connection value - caring and engaging Embody our challenge value - passionate and urgent Embody our fresh value - intentional and innovative Embody our details value - teachable and disciplined Embody our collaboration value - responsible and respectful Qualifications Note: candidates with strong restaurant training experience at the highest level but without Taziki's experience will be considered Experience as a manager in a certified Taziki's training store strongly preferred, especially as a general manager Minimum of 2 years as a high performing Taziki's manager Must successfully complete any additional mit training necessary to ensure full management training abilities Conversational English skills (verbal and written) are required Basic written and verbal Spanish skills are a plus Strong knowledge of restaurant operations Must be at least 21 years of age No more than 2 jobs in the previous 5 years Proficient knowledge of Google Suite and Excel programs Must have and maintain a clear driving record including reliable transportation Must obtain and maintain an accredited food manager food safety certification Ability and willingness to travel Physical/Mental Requirements Position requires the ability to tolerate walking and standing during an entire shift. Requires reaching, bending, lifting, carrying, and must be able to lift a minimum of 40-pounds to chin level without injury, with or without reasonable accommodations. Work with speed and efficiency in high-pressure situations. In addition to a competitive base salary range, this position participates a bonus program and other stipen Compensation: $60,000.00 - $65,000.00 per year Taziki's Caf is a fast-casual restaurant brand with 94 locations in 17 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines modern Mediterranean fare with meaningful human connection. We are a family of big-hearted foodies committed to making an impact in our communities! We get it you want a flexible job you're excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki's. Experience is great, but not required - we can teach you everything you need! Our values are at the heart of all we do. Create connection: be caring & engaging Embrace challenge: be passionate & urgent Foster collaboration: be respectful & responsible Prioritize

Created: 2026-03-17

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