Billing & Accounts Receivable Coordinator

Job description: Company Overview Total Comfort Group has been delivering outstanding installation, preventative maintenance, and repair services for multi-site commercial and retail operations nationwide since 2008. Our commitment to superior customer experience and reliable service makes us a trusted partner for many elite organizations across the country. Overview The Billing & Accounts Receivable Coordinator is responsible for managing the full billing cycle, generating customer invoices, tracking outstanding payments, and performing collection activities to ensure timely receipt of funds. This role plays a key part in supporting the finance team by maintaining accurate financial records, resolving billing issues, and providing excellent customer service to both internal and external stakeholders. Key ResponsibilitiesBilling Prepare and send accurate customer invoices in a timely manner. Review billing information for accuracy, completeness, and proper documentation. Process billing adjustments, credits, and refunds as necessary. Maintain organized and up-to-date billing files and documentation. Accounts Receivable Record incoming payments and correctly apply them to customer accounts. Monitor accounts to identify outstanding or overdue balances. Reconcile customer accounts and resolve discrepancies. Generate aging reports and provide regular updates to management. Collections Contact customers regarding past-due invoices via email, phone, and written communication. Escalate delinquent accounts in accordance with company policies. Work closely with sales, operations, and finance teams to resolve issues delaying payment. Qualifications 3-5 years of experience in billing, accounts receivable, or a related finance role. Proficiency with accounting software. Strong knowledge of invoicing, receivables, and collections processes. Excellent communication and customer service skills. High attention to detail and strong organizational abilities. Ability to multitask, support team needs, and meet deadlines. Preferred Skills Experience in a fast-paced business environment. Strong spreadsheet skills (Excel, Google Sheets). Understanding of credit and collections best practices. Work Environment Full-time, on-site position. Located in Eatontown, NJ. Frequent collaboration with finance, sales, account management, and operations teams. Experience: Billing, AR, or related finance: 3 years (Required) Ability to Commute: Eatontown, NJ 07724 (Required) Work Location: In person

Created: 2026-03-17