Customer Service Representative Integrated Supply

Work for a top company in the U.S. Great opportunity to build a career within a great organization and network with like-minded professionals. Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Middletown, CT. Shift/Pay Rate: 8am-5pm Monday - Friday $19.50 - 21.50 per hour For instant consideration for this role, click on Apply Now and don't forget to upload your resume! Our ideal Customer Service Representative must be able to: • Perform procurement activities to ensure the customer's current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Vallen's purchasing strategies. • Review and approve assigned inventory forecasts produced by Vallen's inventory management or other Enterprise Resource Planning application. • Review and approve daily replenishment recommendations produced by Vallen's inventory management or other Enterprise Resource Planning application. • Assess existing orders to determine action for expediting or de-expediting for optimal delivery. • Place purchase requisitions and vendor purchase orders. • Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards. • Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items. • Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate other liquidation activities as required. • Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers. • Communicate with vendors to resolve problems with timeliness and product quality. • Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers. • Research and resolve account payables nonconformance with suppliers. • Identify opportunities for and document customer cost savings. • Produce customer KPI measurement data. • Follow all Vallen and customer Standard Operating Procedures. • Adhere to LEAN operating practices; ensure worksite is professional, clean and neat at all times Required Skills & Qualifications: • Excellent customer service. • Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications. • Mathematical aptitude for basic calculations. • Self-starter with the ability to work independently. • Strong attention to detail and accuracy. • Demonstrated strong attention to detail, organizational and execution skills. • Proficiency with MS-Office products. • Strong verbal and written communication skills. Education/Certification Requirements: High school diploma or equivalent. Bachelor's degree in a related field (e.g., Business, Finance, etc.) preferred. 1+ years of experience in the field of Procurement preferred. CPM certification is preferred. As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in the Customer Service Representative role, apply now for instant consideration! Pay Details: $19.50 to $21.50 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Created: 2026-03-17