Medical Records Coordinator

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. About the Organization Wills Eye Hospital, located in Philadelphia, Pennsylvania, is a global leader in the treatment of eye disease. Established in 1832 as the America's first eye hospital, we are one of the world's premier eye care facilities and the #2 best hospital in the nation for ophthalmology as ranked by U.S. News & World Report. Our clinical expertise, state-of-the-art diagnostic testing and advanced surgical capabilities make Wills Eye a worldwide referral center where more than 250,000 patients are treated annually. From common eye problems to rare sight-threatening diseases, Wills Eye provides general eye care and comprehensive ophthalmic specialty services that attract patients throughout the Philadelphia metropolitan area, across the country and around the world. Today, we continue to shape the science and medicine of ophthalmology, thanks to our talented, skilled physicians and staff who are dedicated to improving and preserving sight. DescriptionLocation: Plymouth Meeting, PA 19462 The Medical Records Coordinator is responsible for the routine preparation and maintenance of patient medical records and forms in accordance with current federal, state, local and Hospital internal guidelines/best practices. Essential Duties and Responsibilities: Establishes and maintains control procedures to optimize the efficient and effective handling of patient medical records and related medical documents. Observes, receives, transmits, scans, and otherwise obtains patient information/documentation from all relevant sources (Nextgen, EyeMD, Intelichart). Receives and scans all documents from the front desk and call center. Receives and processes all incoming faxes. Responds to patient medical records requests promptly and accurately transmits/imports records via fax, mail, or secured electronic mail to requesting parties (i.e. patients, physician practices, attorney/legal offices, case workers, disability determination, etc) Uploads chart audit requests into the Scanning Sherpas portal and coordinates on-site retrieval. Responds to telephone inquiries/requests in a professional and timely manner. Retrieves voicemail messages. Receives and handles all medical records-related tasks in Nextgen and EyeMD. Updates patient demographic information obtained from Intelichart. Receives all new patient paperwork and provides it to the clinical team for chart abstractions. Provides coverage for the administrative assistant for handling daily mail. Submits all checks received for medical record reproductions along with deposit slips to the appropriate billing personnel. Prepares daily charts for upcoming appointments to ensure all necessary front desk forms are included with superbills. Respects and protects the patients' rights to confidentiality and privacy and discloses information only for professional purposes which are in the patients' best interest with full consideration of their legal rights. Formulates and maintains effective working relationships with peers and management and functions as an effective team member. Performs other related duties incidental to the work described herein. Performs other duties as assigned by the Practice Manager. Position RequirementsEducational requirements: High school diploma or equivalent required. Licensure: n/a Experience: At least one year(s) of experience in a Health Information in a health care facility preferred. Possess excellent organizational and follow up skills, with a strong attention to detail Possess and demonstrate skills necessary to analyze information, problems, procedures and situations Strong working knowledge of case management programs Physical Requirements: Walking and standing; stooping, bending, balancing and sitting. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Category Clerical Full-Time/Part-Time Full-Time Position Medical Records Coordinator Number of Openings 1 Exempt/Non-Exempt Non-Exempt Location Wills Eye Physicians: BAILEY WEBER WISNER (Plymouth Meeting, PA) This position is currently accepting applications.

Created: 2026-03-17