Search Specialist - eCommerce Operations & Digital ...

Job Title: Search Specialist - eCommerce Operations & Digital Marketing Location: Hybrid - In-office on Mondays & Wednesdays, Remote on Tuesdays, Thursdays & Fridays (Equipment Provided) Schedule: Monday - Friday | Standard business hours (Eastern Time preferred) Compensation: $41.38/hour + weekly Tentative Start Date: March 30, 2026 About the Role The Search Specialist is a key member of the team responsible for improving the internal search experience on a B2B pharmaceutical distribution eCommerce platform. This role focuses on enhancing product discoverability, relevance, and conversion through data-driven search optimization. The Search Specialist partners with cross-functional teams to ensure search strategies align with business KPIs while delivering a seamless eCommerce experience. Essential Duties Analyze on-site search data to identify trends, optimization opportunities, and actionable insights. Monitor search performance metrics to support a best-in-class search experience. Optimize multiple sets of search rules, relevance algorithms, and AI/ML models to improve search result relevance. Collaborate with product, UX, data science, sales, content, assets, merchandising, and marketing teams to refine search strategies. Support management and evolution of AI/ML-driven search models and automation tools. Troubleshoot search-related issues and partner with technical teams for resolution. Document search governance, operational workflows, and best practices. Assist with search testing, QA, and performance validation during enhancements or new feature launches. Communicate insights and recommendations effectively to both technical and non-technical stakeholders. Qualifications 2-5 years of experience in search relevance, merchandising, SEO, or a related field. Experience with Coveo or similar enterprise search platforms is a plus. Experience working with or supporting AI/ML models is a plus. Strong analytical skills with the ability to translate data into actionable insights. Excellent written and verbal communication skills. Familiarity with B2B eCommerce or digital merchandising is preferred. Pharmaceutical or healthcare experience is a plus. Strong organization skills and the ability to manage multiple projects in a fast-paced environment. #TM2

Created: 2026-03-17