Senior legal on-site services specialist

We are seeking a high-level Senior On-Site Services Specialist to support a fast-paced legal environment in downtown Baltimore. This is not just a mailroom role; it is a critical support position requiring a blend of technical production skills, logistics expertise, and elite customer service. You will interact directly with executive-level clients, including partners and paralegals, handling highly sensitive and time-critical legal documents. This role offers a professional atmosphere where your technical skills in document management and your logistics expertise are equally valued. You will be a vital part of a legal team's success, ensuring their most important documents are processed with precision and care. Required Qualifications Education: High school diploma or GED required. Experience: 1-2 years of related experience in a professional office. 2+ years of experience within a legal industry is highly desired. Shipping Expertise: Proven experience processing with all major carriers (UPS, FedEx, DHL, USPS). Technical Aptitude: Working knowledge of copier hardware and document management software. Ability to read technical manuals and troubleshoot equipment. Physical Ability: Must be able to lift 25-50 lbs. and stand/walk for extended periods. Communication: Excellent verbal and written communication skills with a proactive, "can-do" attitude. salary: $21 - $22 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities Production Printing & Scanning: Operate high-volume duplicating equipment. Perform advanced document functions including OCR (Optical Character Recognition) for keyword searches, file formatting (Excel/PDF), and FTP file transfers. Legal Document Finishing: Execute bindery, QC, and final checks on legal projects. Use specialized equipment such as shrink-wrap machines, paper cutters, and electric staplers. Shipping & Receiving: Process inbound and outbound shipments via USPS, FedEx, DHL, and UPS. Ensure 100% accuracy on packing slips and postage. Equipment Maintenance: Perform daily inspections of convenience copiers, clear jams, and perform light repairs or coordinate with technicians to ensure zero downtime. Administrative Support: Manage inventory, maintain billing logs, and assist with meeting room setups or building occupant moves. Client Relations: Provide "white-glove" service to legal secretaries and associates, managing project feasibility and tight deadlines under high pressure. The essential functions of this role include: manual lifting up to 50lbs Skills Mail Distribution Shipping Copiers Verbal Communication Written Communication Customer Service Qualifications Years of experience: 2 years Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact . Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

Created: 2026-03-17