LCB Licensing Supervisor

Salary: $59,345.00 - $90,211.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2026-44804-02295 Department: Liquor Control Board Division: LC Lcnsng Eval Div Opening Date: 03/13/2026 Closing Date: 3/27/2026 11:59 PM Eastern Job Code: 02295 Position Number: 00074700 Union: Non Union Bargaining Unit: A5 Pay Group: ST07 Bureau / Division Code: 00268230 Bureau / Division: Bureau of Licensing / Licensing Evaluation Division Worksite Address: 910 Capitol Street Worksite Address: Northwest Office Building City: Harrisburg, Pennsylvania Zip Code: 17124 Contact Name: Tracey Davis Contact Phone: 717.772.3660 Contact Email: THE POSITION The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a LCB Licensing Supervisor in the Bureau of Licensing, Licensing Evaluation Division. In this role you will be responsible for the direct supervision of a team of LCB Licensing Technician 1's and 2's and Licensing Specialists. Apply with us today! DESCRIPTION OF WORK The LCB Licensing Supervisor is required to have extensive knowledge of the Liquor Code, regulations, board policy and case law, management, legal procedures, disciplinary and grievance procedures. Strong management and communications skills, along with in-depth knowledge of the Bureau of Licensing POSSE and PLCB+ systems will enable you to efficiently and effectively complete day-to-day work processes. Duties include work review to assure compliance with established procedures, establishing guidelines for completion of work; monitoring work in progress; giving guidance and assistance on complicated transactions; interpreting laws and regulations; making recommendations for Board action; recommending changes to policy and procedure; recommending technical changes or improvements; assigning work and scheduling leave; and needs assessment for training purposes. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch. Telework: You will have the opportunity to work from home part-time up to 4 days a week, with one day per week in the Northwest Office Building in Harrisburg. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Telework arrangements are subject to change. Additional details may be provided during the interview. Salary: The starting salary for this position for new Commonwealth employees may be negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONSMinimum Experience and Training Requirements: One year of experience as an LCB Licensing Specialist (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Six years of technical experience interpreting and applying statutes, program policies, or industry regulations; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as an LCB Licensing Specialist for one or more years full-time? Yes No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 How many years of full-time technical professional experience interpreting and applying statutes, program policies, or industry regulations do you possess? 6 years or more 5 but less than 6 years 4 but less than 5 years 3 but less than 4 years 2 but less than 3 years 1 but less than 2 years Less than 1 year None 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How much graduate level college coursework have you completed in law or in public policy examination? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services link. 30 credits or more Less than 30 credits None 06 INSTRUCTIONS: You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 07 WORK BEHAVIOR 1 - REGULATORY REVIEWS Conducts regulatory reviews of bureau actions taken in the evaluation and determination of liquor license and liquor permit applications or renewals for proper execution and adherence to all applicable statutes, regulations, and policies. Examinines legal and financial supporting documents for acceptability and reviews licensing investigative reports. Verifies the inclusion of sufficient and valid supporting documentation, the correct execution of eligibility determinations, and the proper application of fees. Takes action to correct discrepancies. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience examining documents or records to determine if they met completion, validity, or sufficiency requirements. I applied the information in the documents or records to applicable statutes, regulations, or policies to determine an individual's or organization's new or continued program eligibility or compliance. B. I have experience examining documents or records to determine if they met completion, validity, or sufficiency requirements. I did NOT determine an individual's or organization's new or continued program eligibility or compliance. C. I have successfully completed college-level coursework related to auditing, finance, investigative affairs, or law. D. I have NO experience or coursework related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The actual duties you performed related to analyzing documents, including the purpose for which you did so Your level of responsibility 09 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 10 WORK BEHAVIOR 2 - TECHNICAL ASSISTANCE Communicates with internal staff and stakeholders to share information regarding the provisions of the Liquor Code, various licensing policies and procedures, and results of investigative findings. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience interpreting and explaining the laws, regulations, policies, and procedures of the Liquor Control Code to others. B. I have experience interpreting and explaining the laws, regulations, policies, and procedures of ANY regulatory entity to others. This experience is not related to Liquor Control Code. C. I have experience interpreting and explaining ANY policies, procedures, or standards to others. I did NOT interpret laws or regulations. D. I have successfully completed college-level coursework related to communications, public relations, or education. E. I have NO experience or coursework related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The type(s) of laws, regulations, policies, procedures, or standards you interpreted for others Your level of responsibility 12 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 13 WORK BEHAVIOR 3 - SUPERVISION Supervises staff by assigning work and establishing priorities and timeframes for completion. Reviews employee performance and prepares evaluation reports. Interviews prospective employees and recommends selection. Receives and resolves grievances and complaints. Counsels employees when necessary. Provides guidance to staff on complex issues and approves or denies leave requests. Identifies training needs and provides training to staff. Levels of Performance Select the Level of Performance that best describes your claim. A. I have experience planning and assigning work to staff, approving leave, evaluating staff performance, interviewing candidates and recommending selection of applicants, providing instruction and guidance to staff on methods and procedures, and training new staff. B. I have experience as a lead worker, which included assigning or delegating work to staff, monitoring others' work for accuracy or timeliness, and training new staff. C. I have successfully completed college coursework or formal training related to labor relations, human resource management, or supervisory development, but I do not have at least six months of supervisory or lead work experience in a work setting. D. I have NO experience or training related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience The actual duties you performed related to supervision Your level of responsibility (supervisor, lead worker, foreman, etc.) 15 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours Required Question

Created: 2026-03-17