Office Specialist

Salary : $58,822.40 - $71,489.60 Annually Location : Sacramento, CA Job Type: FULL TIME (NON-EXEMPT) Job Number: 3095-2016 Department: SacSewer Opening Date: 03/11/2026 Closing Date: 4/15/2026 5:00 PM Pacific Position Sacramento Area Sewer District (SacSewer) is currently accepting applications for an Office Specialistposition. Applications will be screened after the following filing deadlines at 5PM: 4/1/26, 4/15/26 (Final) The Office Specialist is a journey-level class. This class is distinguished from the Office Assistant in that it requires specialized knowledge and skills. This class is further distinguished from the Office Assistants in that incumbents are responsible for specialized technical clerical work, as outlined in the allocation factors listed below. Minimum Qualifications: Two (2) years of specialized clerical experience comparable to the duties, knowledge, skills, and abilities of an Office Specialist. How to Apply: If you are interested in pursuing this exceptional career opportunity, please submit your online application. For first consideration, apply by April 1, 2026, at 5:00PM Click on the below link to review the full class spec for more information about this position: If you have question about this recruitment, please contact Sacramento Area Sewer District is an equal opportunity employer SacSewer offers an excellent benefits program. Employees benefits include: Medical Dental Vision Basic Life Insurance Accidental Death and Dismemberment Coverage Disability Insurance Flexible Spending Accounts Deferred Compensation Employee Assistance Program Retiree Health Voluntary Plans Short-Term Disability Long-Term Care Hospital Indemnity 529 Education Savings Plan Buy-up Life Insurance Identity Theft Protection Legal Services Program Pet Insurance Competitive vacation accruals including credit for prior years of service Please click on the link below for a full description of SacSewer's Benefits Program: SacSewer's medical plans are offered through the SacSewer offers retirement pension benefits provided through the Please click on the below link to view SacSewer's Career Page and to access the Employee Benefits: 01 Note: The Supplemental Questionnaire and the Application are administered as two separate documents. The Application is used only to determine if the minimum qualifications are met; and the Supplemental Questionnaire will be used only to determine your exam score. Each answer will be scored separately. By continuing in the exam process, you are certifying that all information provided in the Supplemental Questionnaire is true to the best of your knowledge. I have read and understood the above instructions. 02 Select the one box that best describes your full-time paid work experience performing specialized clerical duties comparable to those listed here (insert link from class specs). If you have no full-time paid work experience performing specialized clerical duties comparable to those of an Office Specialist, select none. None. I have less than one (1) year of experience. I have one (1) or more but less than two (2) years' experience. I have two (2) or more but less than three (3) years' experience. I have three (3) or more but less than four (4) years' experience. I have four (4) or more but less than five (5) years' experience. I have five (5) or more years' experience. 03 Select all the boxes that list education or training related to the position that you have completed. If you do not have any education or training related to the position that you have completed, select none. None. More than 12 but less than 30, accredited college units or quarter unit equivalent. More than 30 but less than 60, accredited college units or quarter unit equivalent. Associate's Degree or higher. Completion of a customer service training class. Leadership and business relationship training and/or coursework. 04 Select all the boxes that list duties you have at least one year full-time paid experience performing on a regular basis and are proficient in. If you do not have experience and/or did not perform on a regular basis, select none. None. Greet, welcome and direct customers in a front desk setting. Provide information to both internal and external customer inquiries and direct them to who or where they can find answers. Receives and processes documents and forms and checks for accuracy and completeness according to specific legal guidelines. Explain charges or preset fees to the public and/or agencies using fee schedules to fulfill requests for services. Assist customers with online and website navigation. Create and maintain files both electronic and hardcopy. Independently interpreting and explaining complex policies, procedures, ordinances and laws to the public/customers. Handling difficult situations, hostile customers, and researching and resolving customer issues/complaints. Managing a large volume of concurrent duties involving independent prioritization and reassessment while consistently meeting goals and deadlines. Answer main phone line and transfer to other phone lines if applicable. Performing data entry and updating spreadsheets. 05 Select all the boxes that list documents of a sensitive or confidential nature that you have experience handling and processing. If you do not have experience working with any of the listed sensitive or confidential documents, select none. None. W-2 and/or W-4s. Income statements, paystubs or other pay related documents. Accounts receivable/payable documents. Benefit information. Invoices. 06 Select the one box that lists your full-time paid customer service experience involving frequent contact with the public by phone, in person and through email. If you do not have any full-time paid customer service experience involving frequent contact with the public by phone, in person and through email, select none. None. I have less than one (1) year of experience. I have one (1) year or more but less than two (2) years' experience. I have three (3) years or more but less than five (5) years' experience. I have three (3) or more years of experience. 07 Select all the boxes that list the software, programs and databases you have intermediate or advanced proficiency in. Please note that you may be required to demonstrate your proficiency during the interview and/or hiring process. If you do not have intermediate level proficiency or above with any of these technologies, select none. Microsoft Excel. Microsoft Word. Microsoft Outlook Microsoft PowerPoint Microsoft Access. SAP. Geographic Information Systems (GIS). SharePoint. KoFax Image Products. Microsoft Bing and/or Google Chrome. Adobe Acrobat, pdf, jpgs, temp and other types of files. Neogov. Tyler. None. 08 Please list any languages in which you are fluent. Please also indicate if the fluency is in speaking, reading, and writing for all languages listed. 09 Briefly describe your training and experience that qualifies you for this position. Required Question

Created: 2026-03-17