IT User Accounts Analyst

Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work. Employee Benefit Offerings Comprehensive Medical, Dental, Vision plans, FSA, HSA, 401(k) with company match, Short-Term and Long-Term Disability, Life and Accidental Death and Dismemberment Insurance, Paid Time Off, 11 Paid Holidays, Employee Assistance Program (EAP), Professional Development Program, Military Leave Support, Referral bonuses and more! KaylaTek has an exciting IT User Accounts Analyst opportunity supporting the AFNCR IT contract Location: Joint Base Andrews (JBA), MD - 100% on site Job Type: Full time Temporary Support from 01 April - 31 August 2026; 8 AM - 4 PM Clearance: Active DOD Secret clearance or higher Essential Job Functions Create, modify, disable and delete user accounts in Active Directory in response to new hires, role changes, and terminations; including managing user attributes and group membership Create and maintain security and distribution groups Troubleshoot and resolve user access issues, including log in problems and permission errors via phone, MS teams and email Provide excellent customer service support to our end users for questions, problems or issues Basic Qualifications Currently possess DoD 8140 Level II (Intermediate or Advanced) Security+CE or higher required at start. Minimum Years of Experience: 5 years, which at least one year must be specialized. Specialized experience includes knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and work on a Field Operations team. General experience includes information systems development and other work in the client/server field, or related fields. Minimum Education: Associate degree with a minimum of 5+ years of related experience, additional years of relevant experience may be accepted in lieu of a degree Active DOD Secret Clearance (no interims) Demonstrated ability to communicate orally and in writing and a positive customer service attitude Experienced working within a DoW/DoD or defense contractor environment Experienced with DoD Identity Management Proficiency with Active Directory (User, security group and distribution group) management Preferred Qualifications Experienced with DoD/DoW DEPO Knowledge of Air Force, Pentagon, and/or AFNCR Experienced working at the Pentagon, Joint Base Andrews (JBA), and Joint Base Anacostia-Bolling (JBAB) The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. MUST BE A US CITIZEN The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. COMMITMENT TO DIVERSITY KaylaTek is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. E-VERIFY AND BACKGROUND CHECKS In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. KaylaTek participates in the DHS e-Verify program. KaylaTek also conducts a background check on all candidates post offer though PROScreening LLC.

Created: 2026-03-17