ServiceNow FSM Tester

Job DescriptionTitle: ServiceNow FSM TesterLocation Remote Any Visa is accepted Requirement:FSM Certification is REQUIRED (strongly preferred if FSM Implementation Specialist). Overview The ServiceNow FSM Tester will ensure the quality of the ServiceNow Field Service Management module through manual and automated testing. Responsibilities include designing test plans, performing functional/integration/performance testing, validating business requirements, and documenting/resolving defects. Key Responsibilities Test Design & Execution Create and execute detailed test plans, test cases, and test scripts for ServiceNow FSM. Test core areas including work order management, scheduling, dispatch, and mobile features. Defect Management Identify, document, and track defects with clear reproduction steps. Work with developers to ensure timely resolution. Collaboration Partner closely with developers, BAs, and project stakeholders to understand requirements and validate outcomes. Manual & Automated Testing Perform manual end-user-perspective testing. Develop and run automated tests for efficiency and coverage. Regression Testing Perform regression testing to ensure new updates do not break existing functions. Quality Assurance Validate functionality, performance, integrations, and security of FSM features before deployment. Required Skills & Qualifications Technical Skills Strong knowledge of ServiceNow Field Service Management (FSM). Hands-on experience with software testing methodologies. Proficiency in test management and automation tools. Manual testing proficiency + automation scripting experience (Selenium, Appium, etc.). Knowledge of JavaScript, Glide API, and other scripting languages. Analytical Skills Excellent problem-solving, analytical thinking, and attention to detail. Communication Skills Strong verbal and written communication with both technical and non-technical teams. Certifications ServiceNow Certified System Administrator (CSA) - required. ServiceNow FSM Implementation Specialist - strongly preferred. Soft Skills / Behavioral Competencies Clear and effective communication. Strong interpersonal and teamwork skills. Participation and feedback in planning meetings, pre-iteration discussions, and retrospectives. Regards,AnilInteletech Global, Inc. Email321-472-2525 Work E-Verified |Fastest Growing company by Inc 5000 | MWBE, WOSB Certified This is a remote position. About Us We're more than Software Company with a creative side. We're a full-service creative studio with a serious technology background. We take a holistic view of sales and marketing, building digital brands that deliver real value to our client. As a marketing agency, our innovative digital strategies grab and hold people's attention, and produce the communication and organizing tools needed for success. With a mix optimized to the specific goals of each client and the character of their target customer demographics, we provide true integration across media platforms and channels. Our Vision Inteletech Global, Inc provides consulting services to assist clients with their ongoing demand for changing IT environments. The early 2000s were an exciting time for IT. Digital technology was transforming our lives, and with each innovation, it became clear that digital was the future. We use our Global Delivery Model for the success of every engagement. Improve effectiveness and efficiency of IT application environments by adopting re-usable software platforms. Our onsite teams work directly with our clients to understand and analyze the current-state of problems and design specifically tailored conceptual solutions.

Created: 2026-03-17