Senior Consultant in Insurance Process Innovation, AI &...

Senior Consultant in Insurance Process Innovation, AI & Automation About the Role We are seeking an experienced professional to join our team as a Senior Consultant, focused on advising Insurance clients, both in business and IT domains. Ideal candidates will have a proven track record in leading teams dedicated to insurance business process innovation, optimization, AI, and automation initiatives. Applicants should have experience in the following areas: Managing Insurance business processes across various product lines including Life, Annuities, Brokerage, Property & Casualty, Employee Benefits, Disability Insurance, and Long Term Care. Navigating the insurance value chain, including Underwriting, Claims, New Business, Policy Servicing, and more. Applying process reimagination and optimization techniques, along with change management and design thinking methodologies. Conducting process discovery and assessment to identify improvement opportunities and automation potentials. Mapping current states and designing future state solutions comprehensively. Executing end-to-end automation initiatives for insurance carriers. Implementing various intelligent automation technologies such as RPA, RDA, AI/ML, Intelligent Document Processing, and Chat BOTS. Driving digital transformation and modernization programs. Utilizing BPMN tools like IBM Blue Works and Visio. Implementing automation platforms like UiPath, BluePrism, Automation Anywhere, Pega Robotics, and Appian. Experience in Agile, Scrum, and Kanban methodologies. Proficiency in tools such as SharePoint, PowerBI, and JIRA/Trello/ADO. Additional Responsibilities Client Relationship and Development: Regularly engage with senior-level clients, providing clear and insightful communication and earning their respect. Client Delivery: Ensure the timely delivery of high-quality client outputs, with a focus on mentorship and guiding team efforts. Consulting Behaviors: Work independently with minimal oversight while identifying opportunities for impact, displaying adaptability and a willingness to engage in new challenges. Core Consulting Skills: Develop compelling business cases to substantiate recommendations, lead meetings effectively, and deliver impactful presentations. Basic Qualifications Bachelor’s degree or foreign equivalent required. Minimum of 5 years of relevant experience with a Property & Casualty insurer or related consulting services. Experience across the insurance value chain, including Underwriting, Claims, New Business, and Policy Servicing. Authorization to work for any employer in the United States without employer-based visa sponsorship. Proficiency in multitasking, stakeholder engagement, and operational goal attainment. Strong relationship-building skills. Ability to work collaboratively in a global delivery model. Familiarity with Agile and hybrid methodologies. Preferred Qualifications MBA or equivalent advanced degree, with industry-related certifications considered a plus. Creative problem-solving skills. Strategic thinking and teamwork capabilities. For candidates based in CA, WA, NY, IL, MN, and NJ, the estimated annual gross compensation range is $130,000 to $177,000. As a full-time employee at Infosys, you will also enjoy competitive benefits including: Medical, Dental, Vision, and Life Insurance Long-term and Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance options including Accident and Critical Illness 401(k) plan with dependent contributions Generous Paid Time Off and Holidays About Us Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset and deep industry knowledge, we help enterprises transform bold vision into tangible outcomes. Supported by the global reach of Infosys, our consultants are experts in leading complex change initiatives driven by technology, helping clients navigate the digital landscape to achieve sustainable growth and competitive advantage. EEO Infosys is an equal opportunity employer, committed to diversity and inclusion. We provide equal employment opportunities to all applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, pregnancy, disability, or veteran status.

Created: 2026-03-17