Network Operations Supervisor

Description The Leidos Civil IT, Digital Modernization Group is seeking a skilled Network Operations Supervisor to join our team on the Federal Trade Commission (FTC), Infrastructure Services Task Order 4 (TO4) contract. This is a fantastic opportunity to lead a dedicated team and oversee network infrastructure operations across Headquarters, Data Centers, and Regional Offices. You will ensure high availability, security, and performance in a dynamic, customer-focused environment, playing a pivotal role in enhancing innovation, modernization, and operational excellence for FTC's enterprise network. Primary Responsibilities As the Network Operations Supervisor, your leadership will guide the implementation, administration, and strategic operations of FTC's enterprise network. You will offer expert advice on network design, security, and performance needs, ensuring seamless integration, operational health, and ongoing improvement. Your role will involve managing daily operations, troubleshooting, and leading a team of network professionals to provide outstanding service. Key responsibilities include: Strategic Leadership: Provide oversight and strategic direction for FTC's enterprise network operations, encompassing Headquarters, Data Centers, and Regional Offices. Network Optimization: Monitor network performance, identify enhancement opportunities, and implement improvements to assure optimal functionality and security. Technical Expertise: Manage and maintain network solutions including routers, switches, firewalls, VPNs, SD-WAN, Zscaler, and cloud technologies. Compliance and Documentation: Ensure adherence to federal standards (e.g., NIST, FISMA, FedRAMP) and maintain thorough documentation of network configurations and processes. Team Management: Lead and mentor network personnel, fostering a collaborative, accountable, and continuously learning culture. In this role, you will handle installations, administration, troubleshooting, maintenance, and documentation using the following tools: Cisco Routers and Switches Aruba Switches and Access Points Palo Alto Firewalls F5 Load Balancers ManageEngine OpManager Wireshark Documentation of standard IT processes Identification and documentation of beneficial networking technologies Implementation and maintenance of compliance policies Other tools and technologies as directed Basic Qualifications Bachelor's degree in a Computer-related field with 12+ years of relevant experience, or a Master's degree with at least 10 years of experience. Located in the Washington D.C. area and available for on-site work. Ability to meet minimum DoD IAT Level 2 Certification requirements (Security+ CE, CCNA-Security, GSEC, or SSCP). Zscaler Digital Transformation Administrator (ZDTA) certification. Extensive experience in network, cloud, and security technologies, including Zscaler and Zero Trust implementations. Proficient with Visio or similar networking diagram tools. Experience managing network performance monitoring. Capability to manage IP/DHCP/DNS/Azure technologies. Exceptional communication skills, both oral and written. Proven track record in resolving complex issues in multi-vendor, multi-technology environments. Adept in leading teams and managing complex network infrastructure projects. Experience with ticket queue management. Clearance Requirements Must obtain and maintain a Public Trust security clearance. U.S. Citizenship is required. Preferred Qualifications Cisco, Aruba, or Cloud certifications (CCNA, ACSP, AWS, Azure). Familiarity with federal compliance and controls. Experience with Software-Defined Wide Area Networking (SD-WAN). Exposure to network orchestration tools. Experience in implementing and securing cloud environments. ITIL certification and ServiceNow experience. If you are ready to make an impact and lead transformative initiatives, we encourage you to apply. At Leidos, we seek innovators who challenge the status quo and drive progress. Join us in our mission to deliver smarter, more efficient solutions for our customers.

Created: 2026-03-17