Service Operations Manager (Training Provided)

Overview If you excel at sales, there's a place for you with the best in pest control! As an Orkin Service Operations Manager, you will ensure quality service as part of a leading company with nearly 125 years in pest management. You will become a key player in safeguarding homes and businesses while training and developing our dedicated Orkin team. Your ability to balance technical know-how and essential soft skills such as empathy and integrity will provide our customers with peace of mind. Your commitment to exceeding customer expectations will motivate your team to deliver exceptional service. Not only will you make a difference, but excellent customer satisfaction will drive revenue growth—an opportunity for you to earn an annual rewards trip recognizing top performers. This career opportunity comes with numerous growth prospects and benefits that extend beyond the basics, including a company vehicle, competitive salary, and a 401(k) program. Join us in our community engagement initiatives aimed at fostering safe living and working conditions. Be part of a team that values safety, professionalism, empathy, integrity, and innovation in our mission to provide unmatched peace of mind to our customers. With Orkin's award-winning training program, you will receive all necessary tools and technology for success—no prior industry experience is needed to start your career here. Plus, the pest control industry is recession-resistant, ensuring job stability. Ready to embark on a rewarding career with lasting potential? Apply now! Responsibilities As a Service Operations Manager, you will be a leader within a high-performance environment. You will leverage your leadership abilities to foster and motivate your team to provide premier service to every customer. Your blend of industry knowledge and interpersonal skills will help you build customer trust with expertise and empathy. Exceptional communication skills are essential, as you will engage significantly with both clients and your team members. Additionally, you will support the growth of the business while participating in community service projects that enhance your local area. You will... Lead a service operation after completing paid training Inspire the service team to consistently deliver top-tier service while prioritizing safety Demonstrate utmost professionalism and integrity with customers and coworkers Assist in recruiting top talent for the service team Train and develop Orkin Pros through hands-on management Facilitate training meetings Oversee our Orkin Pro Ride-A-Long program Ensure customer expectations are consistently met or exceeded through inspections and exemplary empathetic service Foster innovation by promoting the adoption of new products, services, and technology Monitor scheduling, routing, and inventory to enhance efficiency and productivity What type of benefits will you receive? Competitive earnings and a company vehicle with a gas card Annual compensation ranging from $55,000 to $65,000 Company-issued iPhone and iPad equipped with sales software Comprehensive benefits package, including medical, dental, vision, maternity, and life insurance 401(k) plan with company match, along with an employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, and dependent scholarship awards Industry-leading, quality training program Why Orkin? You are eager for a position with a career path in a dependable, recession-resilient industry You possess a service-oriented attitude that cultivates loyalty and trust with customers You hold yourself accountable to your commitments You enjoy being part of a team You are committed to continual learning, growth, and developing your leadership skills You wish to join a company committed to community engagement You want a meaningful career at a mission-driven company that values: Safety Professionalism Empathy Integrity Innovation What do you need to be successful? High School Diploma or equivalent required Valid driver's license required Willingness to obtain the necessary pesticide license/certification, paid for by the company Ability to work independently in the field and engage with our valued clients We are committed to considering all qualified applicants in accordance with applicable local and state laws. What will my work environment be like? Candidates must meet the physical demands of the job with or without accommodations: Safely use a ladder within the manufacturer's weight limits Occasionally lift and carry up to 50 lbs. Safely access crawl spaces, attics, and other confined spaces, including the capacity to climb, balance, stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE), which may sometimes include an OSHA-compliant respirator Willingness to work in different weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.

Created: 2026-03-17