Restaurant Operations General Manager

JOIN OUR TEAM! Are you enthusiastic about advancing your career in a dynamic and rewarding industry filled with opportunities? Yum Brands, the global leader in the restaurant sector, operates nearly 60,000 restaurants worldwide, including KFC, Taco Bell, Pizza Hut, and The Habit Burger Grill. At Mitra QSR, one of the largest KFC franchise organizations in the country, we are eager to welcome new talent to our expanding family. ABOUT MITRA QSR We value service, integrity, and personal growth, driving our expansion from one location to 180 in 15 states, making us the third-largest KFC franchisee in the U.S. We embrace a fast-paced environment that fosters learning and adaptability. We believe in nurturing innate passion and provide comprehensive training and resources for our team's success. Our leadership team brings over 25 years of collective industry experience to support and guide you. WHY MITRA QSR? Enjoy a supportive, family-oriented culture. Work at reasonable hours, with shifts typically concluding by 11 PM. Participate in our employee recognition programs. Engage with the community through various activities. Receive competitive compensation, including: Bonus opportunities Paid Time Off 401k with matching contributions Comprehensive healthcare options Employee discounts Access career advancement and educational opportunities: Scholarships of up to $20,000 for further education Tuition-free degree programs supported by the KFC Foundation Potential for career growth within the company ROLE OVERVIEW As a Restaurant Operations General Manager at Mitra QSR, you will oversee three critical areas: Team Leadership: Manage daily operations, mentor your team, and foster a culture centered on exceptional customer service. Customer Satisfaction: Lead your team in providing quality food and a welcoming dining experience. Operational Excellence: Ensure high standards of cleanliness, equipment readiness, and operational efficiency. KEY RESPONSIBILITIES Foster a positive and collaborative work environment. Motive and guide your team to deliver exceptional service. Ensure that guests enjoy a delightful dining experience with friendly service and quality food. Maintain cleanliness and equipment standards throughout the restaurant. Oversee financial management, including proficiency in understanding P&L statements. Comply with all local laws, regulations, and company policies. QUALIFICATIONS Strong communication skills. Must be at least 18 years old with valid U.S. identification. Willingness to undergo a background check; ability to work with minors. Flexible availability, including weekends and holidays. Ability to stand for extended periods and lift up to 25 pounds. Reliable transportation to and from work. Positive attitude and readiness to embrace the Mitra culture. Join us at Mitra QSR to ignite your passion within a motivating team environment, where your success is our mission!

Created: 2026-03-17