Site Reliability Engineer

General InformationReq #WD00096062Career area:Software EngineeringCountry/Region:United States of AmericaState:IllinoisCity:ChicagoDate:Friday, March 6, 2026Working time:Full-timeAdditional Locations: United States of America - Illinois - ChicagoWhy Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit and read about the latest news via our StoryHub.Description and RequirementsAbout Our Team Lenovo is building Quantum, a nextgeneration hybrid AI platform that spans Windows, Android, and cloud. As part of this initiative, we are growing the reliability engineering organization that powers Qira, Lenovo's crossdevice Personal AI. We are hiring Site Reliability Engineers (SREs) to strengthen the reliability, observability, and operational excellence of Qira's AI systems across device, edge, and cloud. Depending on your strengths, you may be aligned to areas such as Observability, Operations, or Service Reliability. Qira works with the speed and creativity of a startup inside Lenovo - you'll help build foundational systems with clarity, ownership, and modern engineering practices. Location: On-site in Chicago, IL. Hybrid (3 days on-site, 2 days remote) What You Might Work On As an SRE, you may be responsible for a subset of the following, depending on team placement and skill alignment: Reliability & Systems Engineering Support the reliability, availability, and performance of distributed systems across cloud, edge, and device environments. Help define, measure, and monitor SLIs and SLOs for core Qira services. Identify reliability risks and collaborate with senior engineers on mitigation plans. Operational Excellence Participate in oncall rotations and assist with incident response and postincident reviews. Contribute improvements to runbooks, automation, and tooling that reduce alert noise and operational toil. Help enhance detection, alerting, and response workflows. Observability & Insight Implement and improve telemetry using OpenTelemetry, Grafana, and related tools. Build dashboards and tools that improve visibility into system health and AI service behavior. Ensure observability data is complete, accurate, and actionable. Deployments & Change Safety Support safe, reliable deployment workflows including canaries, staged rollouts, and automated rollbacks. Assist in improving CI/CD systems and deployment tooling. Collaboration & Best Practices Work closely with senior SREs, DevOps engineers, AI/ML teams, and platform engineers. Contribute to reliability reviews, operational readiness checks, and crossteam projects. Advocate for modern SRE and DevOps practices within the organization. Basic Qualifications 4+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or production systems operations. Bachelor's Degree in Computer Science, Engineering, or related technical field (or equivalent practical experience). Foundational experience supporting distributed systems in production. Ability to write scripts or tools in Python, Go, Bash, or similar languages. Solid understanding of Linux systems, networking basics, and system performance fundamentals. Experience with cloud platforms (Azure preferred, AWS or GCP acceptable). Familiarity with monitoring/observability (metrics, logs, tracing). Experience with containers and Kubernetes. Preferred Qualifications Experience with OpenTelemetry instrumentation and telemetry pipelines. Handson experience with Grafana, Prometheus, Loki, or Tempo. Exposure to AI/ML systems, inference services, or dataintensive workloads. Experience contributing to CI/CD processes and deployment automation. Familiarity with hybrid architectures spanning device, edge, and cloud. Passion for automation, reliability, and operational excellence. What Success Looks Like Systems become easier to operate, observe, and trust. Alerts are more accurate and actionable. Oncall load decreases through thoughtful automation and improvements. Deployment workflows become more reliable and repeatable. You grow toward deeper ownership and technical leadership within the reliability engineering organization. The base salary budgeted range for this position is $120K - $150K. Individuals may also be considered for bonus and/or commission. Lenovo's various benefits can be found on are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.Additional Locations: United States of America - Illinois - ChicagoUnited States of AmericaUnited States of America - IllinoisUnited States of America - Illinois - Chicago

Created: 2026-03-17