Coordinator - Agency Relations

Organization: Food Forward, Inc. - a 501 (c)(3) nonprofitPosition: Food Recovery Agency Relations Coordinator Hours: Full-time, non-exempt hybridPosition Overview:  The Agency Relations Coordinator will report to the Agency Relations Manager and play a key role in establishing and deepening relationships with Food Forwards network of hunger relief partners across Southern California. The primary goal of this position is to help strengthen ongoing partnerships through outreach and engagement while enhancing support for efficiency and accountability in distributing millions of pounds of fresh produce to our partner agencies across Southern California. This position will be primarily based at Food Forwards headquarters in North Hollywood, with additional regular work conducted at our warehouse in Bell. The role requires regular travel to visit receiving agencies throughout Los Angeles County, with occasional visits to partners in Ventura County and Southern California service areas as needed.Food Forward seeks an organized, outgoing, and detail-oriented Agency Relations (AR) Coordinator with strong communication, account management and data-management skills. The ideal candidate is passionate about food justice, hunger relief, and community-building. The AR Coordinator will focus their efforts on facilitating the distribution of recovered produce throughout Southern California. The AR Coordinator will achieve this by gaining an in-depth understanding of our receiving agencies and their specific needs, and by collaborating with the Food Forward program staff to comprehend the timing, quantity, quality, and types of produce being donated to Food Forward. Having a collaborative and flexible mindset, to balance the needs of Food Forward with those of the receiving agencies, will be critical to the success of this position. Core Responsibilities:Serve as a point of contact with partner agencies and maintain strong relationships with them. Maintain Wholesale Recovery Program (WRP) calendars and schedules daily.Coordinate, schedule, and track receiving agency pick-ups. Maintain communication and coordination between the WRP team and agency partners, manage schedule changes, respond to requests, and ensure timely reminders and follow-through.Maintain receiving agency data in Food Forwards data management systems accurately and in a timely manner.Assist in the processing of weekly, monthly, and annual reportsMaintain and update programmatic and administrative materials as they related to Agency RelationsSupport in the onboarding and program placement of all new receiving agenciesConduct on-site receiving agency visits to deepen relationships, strengthen communications, ensure compliance, and provide feedback on programmingAd hoc duties as assignedMinimum Requirements:Bilingual: Fluent in spoken and written English and Spanish required, with the ability to translate written materials and interpret conversations as needed.Experience with scheduling and calendar managementCustomer service and account management skillsStrong attention to detail with the ability to manage and prioritize multiple factorsExcellent written and verbal communication, analytical and presentation skillsStrong ability to prioritize projects and meet deadlinesProficiency in Microsoft Excel and Google WorkspaceFamiliarity with Salesforce or comparable CRM systemsWillingness to travel regionally regularly and work a flexible schedule, including the possibility of early hours and weekendsMust be willing and available to use personal smartphone (cell phone stipend paid semi-monthly)BENEFITSMedical, Vision, Dental, and Life/Voluntary Insurance coverage, FSA/Dependent Care, Pet Insurance, Retirement Plan with up to 4% employer matching, Generous Paid-Time-Off policy and Holiday allocationCell phone and internet monthly allowanceHow To Apply: Submit a cover letter and resume in PDF using this following link - The subject line should read, Coordinator - Agency Relations (Your Name). The cover letter must include answers to the following: 1) Where did you discover this listing? 2) If you were a variety of produce, what would you be and why?No phone calls. Please follow these instructions to ensure that we process your application.Food Forward is committed to building a diverse and inclusive team that reflects the communities we serve. We welcome candidates from all backgrounds and experiences and are dedicated to creating a workplace where all employees feel valued and respected recblid tq6n0jk5nfonnq4zuflzj4yfdvz9bc

Created: 2026-03-18