Wireless Enrollment Agent

Sky Nova is a Cleveland-based direct sales and business firm seeking aWireless Enrollment Agent. As our designated Wireless Enrollment Agent, you will support the sales pipeline and handle enrollments while ensuring customer satisfaction. The Wireless Enrollment Agent will support sales development while emphasizing the benefits of our services. You will also gain the opportunity to undergo training that will empower you with sales and customer service strategies that will help drive real impact. As a Wireless Enrollment Agent Representative at Sky Nova, you will represent AT&T by educating customers on wireless plans, devices, and service options that best fit their needs. This role focuses on consultative selling, relationship-building, and delivering a seamless enrollment experience while upholding AT&T brand standards. You’ll work in a team-oriented environment where performance, professionalism, and customer satisfaction are key drivers of success. Role Responsibilities of the Wireless Enrollment Agent Representative Support direct sales outreach while identifying opportunities to expand sales Conduct enrollment consultations and preparing tailored recommendations for customers In your Wireless Enrollment Agent role, you will be guiding and educating customers on current service offerings and their value Use CRM tools to register account activations and upgrades to ensure transparency and updated customer records Participate in sales development workshops, market research and enhancing sales strategies for a successful Wireless Enrollment Agent Collaborate with fellow Wireless Enrollment Agent Representatives with the aim of achieving team goals Engage in ongoing training in order to learn best customer service practises and sales techniques Skills and Qualifications of the Wireless Enrollment Agent Representative A high school diploma or GED equivalent Previous experience in Sales, Customer Support or a Wireless Enrollment Agent related role Strong communication skills, with the ability to simplify complex information Organisational skills and self driven Computer literate with the ability to use CRM tools Basic customer service and sales knowledge is an added advantage

Created: 2026-03-18