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Assistant Store Manager

Interstate Group LLC - Columbus, OH

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Job Description

Assistant Store Manager This Assistant Store Manager (ASM) will play a critical role in ensuring the success of our retail operations, including managing operations, sales, inventory, customer service, staff, service, and repair work. Primary responsibility will be assisting the Store Manager (SM) in daily operations, sales, generating revenue for the location, and running the store in the Store Manager's absence. The essential duties and responsibilities include, but are not limited to the following: Supporting Store Manager in achieving store revenue goals and assisting in managing sales and service staff. Implement and enforce all aspects of "Employee Handbook". Meet all deadlines for daily, weekly, bi-monthly, monthly, and annually reports. Manage and perform all daily processes that include trailer inspections, trailer sales, parts sales, service work, inventory control, parts purchases, vendor relations, special orders, and pricing. Verify and perform proper invoicing of all trailers, parts, and labor. Ensure that all required paperwork associated with each sale is submitted to the appropriate state agencies and Interstate Group departments, accurately and in a timely manner. Ensure a respectful, safe and productive workplace through your effective hiring, onboarding, training, counseling, accountability and other performance management support for all service and parts staff you supervise. Address poor performance or behavior diligently and fairly. Ensure that all policies and procedures related to managing the facility's keys are fully executed and enforced. Work strategically and collaboratively with other departments of the company. ASM will back up the SM and their responsibilities in the SM absence. (see SM job description) Maintain time cards, ensure they are up-to-date with start and end times as well as appropriate breaks are scheduled. Ensure the store facility and grounds are maintained by cleaning and organizing the building, shop, and trailers, in order to promote safety, security, and a professional appearance. Attend and participate in all required team and company meetings. Obtain state and city vehicle sales licenses, where required by law. Performs other duties as assigned. Responsible for generating leads in the local market. Ability to operate forklift and tractor. (Company certification required) Ability to operate power tools and welding equipment. (Company certification required) Strong communication and interpersonal skills Outstanding customer service skills and ability to sell Excellent problem-solving capabilities, with the ability to work well under pressure Superb organizational and time management skills Powerful leadership skills and an empathetic approach to management, with the ability to make important decisions The characteristics of the work environment described here are representative of those an employee would encounter while performing the essential functions of this job. The employee may be exposed to wet and/or humid conditions, as well as outside weather conditions during the performance of the job responsibilities. The employee may also be required to move mechanical parts and may be exposed to materials as described in MSDS documents. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions upon request.

Created: 2026-03-28

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