Front Desk Receptionist

Front Desk Receptionist Clear Choice Dermatology is seeking a warm, organized, and proactive Front Desk Receptionist to be the welcoming face of our Lake Oswego clinic. This role is essential in creating a positive first and last impression for our patients while ensuring smooth and professional day-to-day operations. If you thrive in a fast-paced healthcare environment, enjoy helping people, and are passionate about providing outstanding service, we'd love to meet you! What You'll Do As a Front Desk Receptionist, you'll manage the full patient journey from warm greetings at check-in to scheduling follow-ups and processing payments at check-out. Key responsibilities include: Check-In Responsibilities: Greet patients and visitors with a friendly, professional attitude Verify insurance information and ensure patient forms are complete Enter and update patient demographics accurately in the system Maintain office readiness and contribute to a clean, organized front desk area Answer incoming calls and route messages with care and confidentiality Check-Out Responsibilities: Review provider notes and coordinate treatment plans and follow-ups Schedule future appointments and enter patients into recall systems Collect co-pays, balances, and process credit/refund transactions Dispense skincare products and maintain accurate logs of purchases Post daily charges and support back-office operations as needed Requirements What We're Looking For Qualifications & Skills: High School Diploma or GED required 2+ years of experience in a medical front office or similar customer service role Knowledge of EMR systems and insurance verification preferred Excellent communication and multitasking abilities Polished, professional appearance and a patient-first attitude Ability to work independently, prioritize tasks, and handle confidential information Proficiency in Microsoft Outlook, Word, and general computer systems Typing speed of at least 60 WPM Work Environment & Schedule Full-time, onsite role in a professional medical office Must arrive 15 minutes before scheduled clinic hours Requires standing, sitting, bending, and lifting up to 40 lbs Uniform required HIPAA and OSHA compliance mandatory

Created: 2026-03-31