Warehouse & Office Services Coordinator

Job Description Warehouse & Office Services Coordinator Position Profile The Warehouse & Office Services Coordinator performs daily shipping, receiving, mail distribution, and office support tasks. This role focuses on accurate and timely execution of duties, strong customer service, and maintaining operational standards under the direction of the Lead or Manager. Job Duties & Responsibilities Receive, scan, and process inbound packages using SCLogic. Deliver packages to 20-25 mailstops daily. Pick up and prepare outgoing shipments for carrier pickup. Sort and distribute inbound/outbound USPS and interoffice mail. Notify Lead of issues affecting deliveries or customer satisfaction. Assist customers with shipping questions as directed. Provide friendly, helpful support during package drop-off, pickup, or general inquiries. Prepare international shipments following established instructions. Assist with declarations, commercial documents, and waybills. Handle hazardous materials only under Lead direction and after proper certification. Restock office and warehouse supplies, DMVI vending machines, and monitor paper/toner levels. Perform weekly MFD (multifunction device) cleaning and basic troubleshooting. Follow established workflows and all safety procedures. Qualifications (Education, Experience & Certifications) 1-2 years of experience in warehouse, mailroom, office services, or similar field. Basic understanding of shipping processes (FedEx, UPS, DHL preferred). Ability to lift 50 lbs and perform regular physical tasks. High attention to detail, dependability, and strong follow-through. Customer-service orientation and willingness to learn new systems. Knowledge, Skills & Abilities Experience in shipping, receiving, warehousing, or logistics. Familiarity with domestic and international shipping practices. Ability to lift and maneuver heavy packages safely. Strong customer service and problem-solving mindset. Ability to multitask in a fast-paced environment with high accuracy. HazMat CFR-49 certification or willingness to obtain certification. Working Conditions & Physical Demands Ability to lift, push, pull, and maneuver packages up to 50 lbs regularly; team-lifting as needed. Extended periods of standing and frequent walking, bending, reaching, and repetitive material-handling tasks. Regular exposure to warehouse and dock environments, including fluctuating temperatures. Competency in using material-handling equipment (pallet jacks, carts, PIT), with a commitment to safe operation. About Us Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: Choose from a broad selection of medical, dental, life, and disability insurance options. Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Created: 2026-03-31