Medical Records Representative

Medical Records Representative About OrthoArizona: At OrthoArizona, we're bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers. Our mission is to provide excellent, compassionate care to our patients, their families, and visitors. As a Medical Records Representative with OrthoArizona, you will get to: Transmit, retrieve, route, mail, fax patient records as required. Route, deliver, and import all external records and correspondence. Review all medical record requests for accuracy and provides requested information. Work with all departments for proper routing of documents. Follow medical record policies and procedures. Work as liaison between patients and HIPAA officer as needed. Process mail daily and distributes it to appropriate departments. Assist in training and orienting of new staff. All other duties as assigned. Using state or federally regulated websites may require personal login credentials. Qualifications: Knowledge of Health Information Management Systems. Working knowledge of computer programs. Excellent written and verbal communication skills. Complete and maintain compliance training. Understand/Perform training on practice management software. Continue to expand knowledge of practice management software as updates occur. Understand all Standard Operating Procedures. Working knowledge of HIPAA and PHI. Minimum Qualifications: High School diploma or GED. One year of experience in a medical office. Preferred Qualifications: Previous experience using an electronic medical record (EMR). Completion of Medical Records / Health Information Management educational program. Full Time Benefits: Robust paid time off package including, sick time, holidays, & paid time off! Medical with multiple different plan options. Health Savings account + company contributions. Dental & Vision Insurance. 401(k) Pet Discount Plan. ID Theft Protection & Legal Assistance.

Created: 2026-03-31