Access and Registration Specialist

About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, rewarding career, competitive salaries, and comprehensive benefit programs. Some of our benefits include: generous paid holidays, vacation, and sick time; Employee Assistance Program, excellent health & pension plans; Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance. To learn more about the agency, please visit our website at: . For frequently asked questions, please click here: Req Number DIR-25-00147 Location BHS - Clinton Avenue (Trenton, NJ) Full-Time/Part-Time Full-Time Number of Openings 1 Category Direct Care - Professionals / Paraprofessionals DescriptionJOB SUMMARY: Coordinates pre-intakes, registration process, and case management linkage to appropriate community services for the behavioral health programs of Catholic Charities, Diocese of Trenton. DUTIES AND RESPONSIBILITIES: Receives and screens initial requests for services offering guidance with crisis navigation to internal and external parties as appropriate. Collects pre-intake information, financial information, verification of benefits, schedules intake appointments, and implements follow-up for appointments not kept or canceled appointments. Coordinates intake scheduling and referrals with managers, clinicians, and clerical staff when appropriate. Working a flexible schedule, assuring department coverage Monday-Friday 8am to 8pm, Saturday -Sunday 9am to 6pm. Enters data into Electronic Health Care System database. Participates in evaluating overall service effectiveness. Reports all areas of concern or needs for development to the Manager of Access to Care. Provides case management linkage for consumers to appropriate community services. Independently completes projects identified to enhance the departmental services. Reviews psycho-social materials to determine appropriate level of programming. Knowledge of various insurances to facilitate linkage to services. Ability to adequately explain benefit information to staff and consumers. Provide detailed description of agency programs to consumers and referral sources. Coordinate follow-up with referral sources concerning linkage. Other duties as required. Position RequirementsKNOWLEDGE/SKILLS/ABILITIES: Good verbal and written communications skills, Basic working knowledge of MS Word and Excel. Previous insurance knowledge and/or related work experience preferred. Bi-lingual encouraged, but not mandatory. EDUCATION: Associate's degree in Business, Communications or Human Behavioral Science such as social work, psychology, sociology, guidance and counseling and child development. Salary commensurate with education/experience. Exempt/Non-Exempt Non-Exempt Weekly Work Hours 40 Proposed Salary $36,000-$45,000 annually Schedule 7 days (shift work to cover 8:00AM to 8:00PM This position is currently accepting applications.

Created: 2026-03-31