Output Processing Machine Operator

Job Location:? In Office - Clarks Summit, PA1st shift, Monday-Friday, 7:00am-3:30pmPosition SummaryThe Output Processing Operator is responsible for operating high-speed production equipment and performing computer-based processing for checks, statements, and special-handling workflows. This hybrid role requires mechanical ability, strong technical aptitude, high accuracy, and effective communication. Position works 1st shift, Monday-Friday, 7:00am-3:30pm in a light industrial environment. Key ResponsibilitiesProduction & Equipment Operation Operate high-speed inserters, MICR printers, check inserters, folders, and copiers. Load materials, monitor machine performance, and make necessary adjustments. Perform routine maintenance (cleaning, ink/toner replacement, minor troubleshooting). Ensure all machine output meets accuracy and quality standards. Technical & Special Handling Duties Process special handling tasks: alternate check processing, cancellations, matching, notarizing, and mass certified mail. Use computer systems to retrieve jobs, verify data, process files, and resolve workflow issues. Maintain accurate electronic logs: check inventories, postage reports, meter logs, presort documentation, and reconciliation records. Process check and statement files with precise counts and documentation. Quality Assurance & Compliance Perform QA checks on all printed, inserted, and mailed materials. Ensure exact counts for checks, statements, and mail pieces. Complete and maintain USPS-compliant presort and mailing documents. Prepare spoiled postage reports, meter replenishments, and cancellation records. Follow all internal controls, procedures, and regulatory requirements. Communication, Teamwork & Service Provide strong customer service to internal and external partners. Communicate issues, job status, and carryover notes clearly. Assist in training, support peers, and seek additional work during slow periods. Work collaboratively and maintain a professional environment. Decision-Making & Problem Resolution Make sound operational decisions to meet production commitments. Take corrective action on machine or technical issues and escalate when needed. Assist in resolving root-cause problems to maintain workflow reliability. Required Skills & Qualifications Ability to operate high-speed production equipment. Strong technical skills and comfort with computer-based workflows. High attention to detail and accuracy in counts and documentation. Strong communication skills; ability to follow detailed instructions. Working knowledge of Microsoft Office. Physical Requirements Pushing, pulling, standing, bending, and repetitive motion required. Lifting between 25 lbs and 50 lbs. Classified as light industrial. Equal Employment Opportunity/Disability/VeteransIf you need an accommodation due to a disability, please email us at . This information will be held in confidence and used only to determine an appropriate accommodation for the application process.MetLife maintains a drug-free workplace.

Created: 2026-03-31