Overnight Medical Scheduler

Overnight Medical SchedulerLocation:Randallstown, MD Pay:$17/hour Work EnvironmentOffice-based, non-patient-facing role. Business casual dress code required (no denim, athletic wear, leggings, scrubs, or tennis shoes). ScheduleTraining: Monday-Friday, 8:30 AM-4:30 PM for approximately 6 weeks (may extend based on learning pace) Post-training shift: Overnight, 10:30 PM-7:00 AM Every other weekend required No time off permitted during the first 90 days Compensation and BenefitsPay Rate:$17/hour Duration:6 months (Contract to Hire) If eligible, benefits may include:Medical, Dental, Vision Critical Illness, Accident, and Hospital coverage 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available) Voluntary Life & AD&D (employee + dependents) Short-term and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program (EAP) Time Off / Leave (PTO, Vacation, or Sick Leave) About the RoleThe Overnight Medical Scheduler supports a high-volume call environment by answering incoming calls, scheduling patient appointments, transferring calls, responding to patient requests, and ensuring follow-up on all inquiries. This role is critical to delivering an excellent patient experience and requires strong communication, multitasking, and customer service skills. Key ResponsibilitiesAnswer a high volume of incoming calls professionally and efficiently Schedule and manage patient appointments Transfer calls to appropriate departments Respond to patient call bell requests and assess needs Support emergency overhead paging Track, document, and follow up on all calls to ensure resolution Maintain accurate data entry in scheduling systems Required Skills & ExperienceTop Skills - Must Haves:Strong customer service skills Excellent phone etiquette Solid computer skills Ability to manage high call volumes Minimum typing speed of 30 WPM (3-minute on-screen typing test required) Nice to Have Skills:Medical scheduling experience Healthcare or patient access background Call center, receptionist, switchboard, or telephone operator experience Familiarity with medical terminology Job Type & LocationThis is a Contract-to-Hire position located in Randallstown, MD. Pay and BenefitsThe pay rate for this position is $17/hour. Eligible benefits include Medical, Dental, Vision, 401(k), HSA, Life & AD&D, Disability, EAP, and PTO. Workplace TypeThis is a fully on-site position located in Randallstown, MD. Job Type & LocationThis is a Contract to Hire position based out of Randallstown, MD. Pay and BenefitsThe pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan - Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Randallstown,MD. Application DeadlineThis position is anticipated to close on Apr 3, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-04-01