Patient Representative

Patient Representative The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes. Our robust benefits package includes: 403(b) 403(b) matching Dental insurance Employee Assistance Program Flexible Spending Account Health Savings Account Health insurance Life insurance Paid Time Off (PTO) Vision insurance Qualifications Education High School diploma or equivalent. Experience Demonstrated "skilled" business office experience. Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility. Demonstrated success in managing difficult customer situations. Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.

Created: 2026-04-01