Operations Manager

Russell Tobin & Associates is currently seeking a Operations Manager , 6+ Months Contract role for one of our Fortune 500 clients, for Columbus, OH (Hybrid). Apply today for immediate consideration. Position: Operations Manager Location: Columbus, OH (Hybrid) Contract Duration: 6+ months with potential extension Pay rate: $46.00-48.00/hr on w2 Job Summary: Responsible for supporting key functional initiatives that have cross-functional reach and impact. Specific to this role, supporting the Digital Redesign/Relaunch program embedded with the Digital team. Key oversight includes working cross-functionally and with leadership to continually improve operations, processes and collaboration with an omni-channel lens. Responsible for providing oversight and connection for the program on the following: planning and flighting work (including looking ahead for potential risk/opportunities); day-to-day activities; tracking to deliverables; timelines; and being the connective tissue between all cross-functional teams engaged in the program. The Manager acts as a liaison between Digital leadership and cross-functional teams and partners in all areas of the business. Responsibilities: Manages Digital program priorities, capacity and team development Partners with operational and cross-functional leaders to drive the evolution of processes related to program delivery and other related workstreams Drive decision making across multiple leadership levels to gain cross-functional alignment to achieve successful execution and rollout of initiatives Establish and Lead proactive approach to contingency planning and cross functional alignment to support changing business needs Create, Manage and Lead detailed step by step calendar that supports business processes and interdependencies Develops, documents and maintains standard operational procedures, checklists and process flows for projects and digital workstreams Understands, and tracks to omni stores + digital master calendars to inform program planning and deliverables Management of overall deliverables and expectations supporting the digital program Identifies, assesses and communicates Digital program impacts to leadership/ and or broader team; risk assessment of missed deadlines and develop plans to get teams back on track Owns business meeting agendas - prioritizing based on timelines and business need Qualifications & Experience: 5-7+ years of related work experience in retail or ecommerce roles that relate to the areas of Operations, Digital Product Teams, Project Management and/or Marketing Understanding of end-to-end business processes, cross functional responsibilities and process dependencies; understanding of digital work systems, data connection points, and business-user roles Collaboration focused individual with ability to create alignment and drive for resolution Ability to lead and influence people, that are not direct reports Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Created: 2026-04-02