Cookie Crew

As a member of the Cookie Crew at our Poncey Highlands ATL store located at 700 Cleburne Terrace, Unit 2F Atlanta, GA 30306, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well! Check out some of our content vids below to learn more: Who We Are! Insomnia Cookies Timeline Core Values SOME OF OUR SWEET COOKIE CREW PERKS:Flexible part-time work schedulesPay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)Paid vacation and sick time offPet insurance for your furry loved onesInteractive training & mentorshipJob stability with a rapidly growing and reputable companyAchievable growth/promotion opportunitiesYou get to work in a fun, exciting team environmentEmployee discount and FREE COOKIES with every shift! WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?Promptly greet guests entering the store and take their orders according to procedureHelp customers understand menu items, answer clarifying questions, and repeat orders for accuracyGive each customer a warm experience with a smile in person & over the phoneBake our delicious cookies to perfection & a scoop of ice creamEnsure fast, warm, and correct delivery orders are packaged and sent outHandle cash and payments accurately and have no shortages or overagesCleaning, sanitizing, and maintaining the bakery DESIRED SKILLS & EXPERIENCE:At least 6 months of experience in a customer service focused role - preferredPersonable, genuine, outgoing demeanorCustomer service focused and a willingness to exceed guest expectationsGreat communication, organizational and math skillsMust be able to lift up to 40 lb boxes of productMust be 18 years or older to be employedMust be able to work nights, weekends and holidaysLegally eligible to work in the United States About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"! apply for this job

Created: 2026-04-02