Lead Mitigation Technician

Benefits: * 401(k) * 401(k) matching * Competitive salary * Dental insurance * Paid time off * Training & development * Vision insurance Job Description Basic Functions: * Leads Production on job sites. * Perform as a technician as work flow dictates. * Responds to all activities of emergency services work related to assigned program work and tasks assigned by Production Coordinator, ERT Project Manager and Mitigation Team Leader * Participates in on-call rotation Basic Requirements: * High School Diploma or equivalent * Ability to multi-task and prioritize * Mitigation Technician experience * Restoration Documentation experience (Dry Logs, Scope sheets) * Capable of communicating and understanding scope of work * Dependable transportation * Smart phone * Able to climb a ladder. * Able to lift at least 75 pounds. * Able to work in confined spaces. * Able to work around a variety of chemicals without any adverse reaction or sensitivity. * Follows established safety practices including the proper use of PPE when required. * Basic technology experience (IE. Computers & Smart phone apps) * Desire to operate at a high level with accountability that represents an ability to take more responsibility over time. Evaluated On: * All work will be performed according to company policies and up to Paul Davis standards * All work will be performed in accordance with safety regulations to this work * Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous * Employees will ALWAYS wear a company uniform in good repair when representing this company * Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.) * Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times Overall Duties Include: * Responds to and leads emergency losses. * Performs Emergency Water Extraction and Drying Services. * Leads Emergency Fire/Smoke Services (including deodorization, pack-outs, board- ups and securing structure). * Leads Mold Remediation (including demolition and cleaning). * Performs any and all directives from the ERT Project Manager * Daily communication with ERT Project Manager on status of the project. * Performs daily documentation, including but not limited to photos, notes, scope sheets and MICA. * Ability to start a new loss and relay relevant information to ERT project manager. * Performs on-call rotation. * Performs basic truck, equipment and building maintenance. * Ability to provide direction to others * Transfer and act on direction from Production Coordinator into physical production * Work side-by-side with other Mitigation Technicians to deliver a quality service on time * Communication with property managers/owners * Collection of field related documentation for emergency services. Including work authorizations, COC's, and program documents. * Manage good use of company supplies and minimize waste * Maintain company equipment to ensure longevity * Accountable to the success of the project including completion of the scope of work and job site cleanliness/ presentation. High Detail Job Accountabilities: * Document work completed through photos, job update notes and daily logs. * Drive company vehicle in safest and most respectful manner possible * Alert Production Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.) * Ability to communicate with insurance adjusters and program representatives as needed * Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis * Relay homeowner or property manager questions to Mitigation Project Managers and Production Coordinator to follow up with * Answer homeowner/ property manager questions as they arise * Disassemble and safely store all hardware from demolition in designated plastic bags for reconstruction team * Holds self and others to completion of daily documentation * Disassemble and safely store all pieces of demolition that are deemed as "salvageable" * Complete special assignments as requested by Supervisor * Participates in emergency services when an "All hands on deck" scenario arises. * Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole. * Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team. Hours: * A typical shift for this position is 7:30am - 5pm, Monday - Friday. * However, the Mitigation Technician must be able to contribute to the on-call rotation for weekdays and weekends. Reward: * Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year. * Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation. IICRC Certifications for the Mitigation Technician: * The Mitigation Technician will have the opportunity to obtain the following certifications: o Water Restoration Technician o Fire and Smoke Technician * Other Certifications will be made available as the Mitigation Technician takes on more responsibility.

Created: 2026-04-02