West Coast Regional Director of Operations

West Coast Regional Director of OperationsLocation: Long Beach, CAReports to: VP of Operations / COOCompensation: $140,000 - $150,000 yearly base + performance bonusThe West Coast Regional Director of Operations is responsible for leading Cargomatic's port and drayage operations across the Western United States, with primary accountability for the Long Beach/Los Angeles market. This role owns regional operational performance, P&L outcomes, service reliability, and execution across multiple terminals and customers in a complex, high-volume port environment.This position requires a hands-on operations leader with deep experience in drayage and intermodal logistics, capable of managing multi-site teams, carrier networks, and external stakeholders while driving financial discipline and operational consistency.Core ResponsibilitiesOwn end-to-end operational performance for the West Coast region, including service levels, cost control, and margin performanceLead and develop terminal managers, supervisors, dispatch, and operations teams across multiple locationsMaintain full responsibility for regional P&L, budgeting, forecasting, and operational planningOversee port and drayage operations, including carrier capacity, turn times, dwell, utilization, and empty milesBuild and manage a high-performing carrier and vendor network, including rate negotiations and performance managementServe as senior escalation point for customer, carrier, and operational issuesPartner with Sales, Finance, Product, and Engineering to align commercial strategy, operational execution, and technology enablementLabor, Compliance, and Continuous ImprovementLead labor strategy in unionized and labor-sensitive environments and partner with HR and Legal on employee relationsEnsure compliance with DOT, FMCSA, CARB, safety, and environmental regulationsDrive continuous improvement initiatives focused on efficiency, scalability, and service qualityLeverage operational data and TMS tools to improve visibility, decision-making, and executionSuccess MeasuresRegional EBITDA and margin performanceOn-time pickup and delivery performanceCost per move and operational efficiency metricsCarrier performance, utilization, and retentionSafety, compliance, and employee engagement outcomesCustomer satisfaction and account retentionQualifications10+ years of operations leadership experience in logistics, trucking, drayage, or intermodal transportationProven success managing multi-site operations and regional P&LStrong understanding of West Coast port operations; LA/Long Beach preferredExperience leading large, distributed teams and operating in fast-paced environmentsStrong financial acumen and comfort making data-driven decisionsBenefitsMedical, dental, and vision coverage401(k) planFlex PTOOther standard company benefits

Created: 2026-04-02