Assistant Banquet Manager

Job Type Full-timeDescriptionPosition: Assistant Banquet ManagerReports To: Clubhouse ManagerSupervises: Banquet Captains and Servers, Palm Grille Pool Cafe Servers (seasonal)Job Summary: Responsible for the set-up and execution of special events. Manages and supervises the service of member and guest events in banquet rooms. Supervises and trains banquet staff, maintains order and cleanliness in all banquet rooms; assures that guests expectations are met or exceeded. Will also work as Poolside Dining Supervisor as assigned. Able to have work - life balance as part of a collaborative team. Essential Functions:Plans event set-up based upon anticipated member/guest counts and client needs, and prepares event set up sheets to be distributed to staff before set-up beginsGreets and seats members and guestsCarefully supervises staff to help assure proper serviceInspects banquet employees to ensure that they are in proper and clean uniforms at all timesTrains, supervises and evaluates service staffProvides appropriate reports concerning employee hours, schedules and job changes.Receives and resolves complaints concerning food, beverages, and serviceServes as liaison between the service and kitchen staffAssures that all side work is accomplished and that all cleaning of equipment and storage areas is completed according to scheduleDirects pre-shift meetings with service staff. Relays information and policy changes and briefs staffAssures the correct appearance, cleanliness and safety of event areas, equipment and fixtures. Checks the maintenance of all equipment in the banquet rooms and reports deficiencies and maintenance concernsMakes suggestions about improvements in service procedures and layoutResponsible for billing events in point of sale system according to banquet event order at the end of each eventAssures that the banquet rooms and member areas are secure at the end of the business dayMaintains an inventory of dining room items including silverware, coffee pots, water pitchers, salt and pepper holders, sugar bowls, linen, etc., and ensures that they are properly stored and accounted forMonitors service labor and supplies for budget purposesAssists in service and tableside cooking as neededAttends scheduled staff meetingsPerforms all work-related duties as assigned by supervisor and/or Assistant General ManagerMaterial Handling:All china, glassware, and silverware necessary for proper serviceAudio-Visual equipment, to include but not limited to: screens, projectors, televisions, and sound systemsSupport items to include: bar liquor, supplies and condiments, tables, chairs, staging, special lighting and linensWorking Conditions: Banquet and Special Event SettingSeasonally supervise Poolside service areaOccasional exposure to hot and cold temperatures and inclement weather conditionsRequirementsSpecial Requirements: Willingness to learn and growAbility to keep information confidentialAble to work well with others - collaborative attitudePunctual and able to fulfil schedule according to business levelsReceptive to feedbackSupervisory skills - willing to learn and develop as a leaderProfessional and personable demeanor.Excellent communication both verbal and written / positive & encouragingFood and Beverage service knowledgeMaintain a "sense of urgency".TABC and ServSafe CertifiedPhysical Functions:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance stoop, kneel, crouch, crawl and/or sit up to eight hours per day.Use hands to finger, handle, or feel objects, tools and/or controls.Reach with hands and arms.Hearing and talking sufficient enough to communicate with members, guests, vendors, and staff.Specific vision abilities include close vision, vision sufficient enough to read, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Must be able to push, pull or lift up to 40 lbs.Independent mobility through clubhouse. Royal Oaks Country Club offers potential for growth and great benefits such as paid vacations, health benefits, 401(k), free employee meals, access to scholarship programs, and a lot more. Pay Range: $20.00 - $27.00 per hour (Commensurate with experience) Pay Frequency: Bi weekly

Created: 2026-04-02