Senior Technical Product Analyst

Key Responsibilities: API Integration & Testing Consume internal APIs and endpoints. Define required vs. optional API fields, including data types (boolean, string, number, array) and regex patterns. Execute API calls using test data in staging environments to validate requests/responses. Handle API errors and design user experience responses for failure scenarios. Permission Management Coordinate with architects to request necessary role-based API permissions. Ensure permissions are granted early to support development and QA timelines. Solution Documentation & Design Create and review solution diagrams (sequence diagrams, flow diagrams) for integration scenarios. Review and interpret Swagger/OpenAPI documentation to guide implementation and determine scope. Define integration requirements for new services and direct implementation partners on fields and logic. Implementation Oversight & Collaboration Facilitate cross-functional calls to review implementations with architects and stakeholders. Provide guidance to development teams on unexpected values (nulls, errors) and handling strategies. Ensure compliance with integration guardrails and implementation models. Required Technical Skills: Strong understanding of RESTful APIs and integration patterns. Proficiency in reading and interpreting Swagger/OpenAPI specifications. Familiarity with JSON, data types, and regular expressions (Regex). Experience testing APIs in staging environments and validating responses. Basic understanding of permissions/roles within API ecosystems. Ability to develop or manage solution/sequence/flow diagrams using tools like Lucidchart or Visio. Preferred Qualifications: Detail-oriented with strong analytical and problem-solving skills. Ability to anticipate integration challenges and design user-friendly error handling. Strong documentation and communication skills to translate technical details into implementation guidance. Experience in enterprise-scale environments, ideally within hospitality, travel, or service sectors. Familiarity with Agile practices and tools such as JIRA and Confluence. Education & Experience: Bachelor's degree in Information Systems, Computer Science, or Engineering. 5+ years of technology-related experience. Additional Skills: Ability to analyze bugs and scenarios, provide technical solutions, and troubleshoot issues. Understanding of data flow between upstream and downstream systems. Experience with SQL queries, containers, and running scripts in cloud environments. Knowledge of performance testing and code review processes. Strong problem-solving skills and ability to work independently.

Created: 2026-04-02