ServiceNow Technical Lead

Description: Job Description• Develop, configure and customize ServiceNow applications, integrations and services - ITSM, SPM, HAM/SAM, HCM • Collaborate with customers and stakeholders to translate business requirements into technical solutions • Identify opportunities to improve business outcomes through automation and advanced ServiceNow capabilities • Troubleshoot and resolve issues on the ServiceNow Platform as necessary • Monitor and maintain the ServiceNow Platform, mid-servers and integrations • Other duties as assignedQualifications:• 5+ years of ServiceNow development experience, with 2+ years in an Agile team • Experience with ServiceNow development tools such as workflow, flow designer, business rules, scripts, and Access Control List (ACL) rules • Knowledge of Agile development methodologies • Experience working in a global setting • Ability to quickly learn new concepts and functionality • Proven ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines • Experience with IT Service Management (ITSM), Customer Service Management (CSM), Field Service Management (FSM), Service Catalog, and other ServiceNow modules • Strong analytical and problem-solving skills, with the ability to effectively communicate technical concepts to non-technical stakeholders • Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and levels of the organization • Experience integrating ServiceNow with other platforms • ServiceNow Certified Application Developer (CAD) • Experience with ServiceNow Orchestration and Integration Hub • Knowledge of ITIL framework principles and practices#LI-AK1

Created: 2026-04-02