Restaurant Host- Crossings Cafe

Job Summary: Responsible for seating the guests in a timely fashion, ensuring an even distribution of guests for each serve, answering the phone, greeting guests as they arrive or stop by with questions. Swing Shift: 7:00PM-3:00AM and Grave shift 10:00PM-6:00AM Available Shifts: * Swing Shift 7:00 PM - 3:00 AM * Grave Shift: 10:00 PM-6:00 AM Supervisory Responsibilities: * No Supervisory responsibilities Duties/Responsibilities: * Answers phones, the phone should not ring more than three times. * Greets all guests and bids guest farewells and thanks them for choosing Crossings Cafe. * Shows the guest, at a comfortable pace WITH them, to their table. * Gives a quality assurance, for example "Enjoy your dinner." * Introduces server when seating guest. * Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: "Good morning, afternoon, or evening, thank you, ma'am or sir, may I?" * Informs the server of special requests, celebrations or time constraints, using approved methods. * Follows approved check transfer policy. * Performs opening and closing procedures as defined. * Provides the kitchen and management with a breakdown of large parties throughout the meal period as necessary. * Performs any mailing, posting, mailing list, and projects given them by the manager on duty as time permits. * Pays particular attention to all tables which will be seated, making sure that the table is properly set before seating. * Ensures that all menus and wine lists are in good shape, wiped and presentable to the guest. Posting daily floor plans. * Stocking supplies (i.e.: matches, business cards, toothpicks, etc.) * Adheres to proper sanitation procedures. * Maintains cleanliness, stocking, sale and appearance of retail items and restaurant entrance. * Ability to work flexible shifts and days of the week, including holidays. * All other duties as assigned Minimum Education and Experience Requirements: * High School diploma or equivalent Knowledge, Skills, and Abilities: * Excellent verbal communication skills. * Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization. * Demonstrates the ability to establish credibility and rapport with operating leaders. Certifications, Licenses, and/or Registrations: * Gaming license/registration as required by jurisdiction(s). * Ability to obtain a food handlers card. Physical Requirements: * Must be able to work while standing for hours at a time. * Must be able to lift up to 15 pounds at times. * Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.

Created: 2026-04-02