Professional Services Internship Program (Various ...

Salary: $18.00 HourlyLocation : 60515, ILJob Type: Administrative SupportJob Number: 0901-0326Department: AdministrationOpening Date: 03/01/2026Closing Date: 3/31/2026 11:59 PM CentralIs this a union role?: NoUnion Name: Salaried - 6Position Grade: N/A Position Overview The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers. The Tollway is a user-fee system - no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues. Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust. The Tollway is excited to offer an internship program that will provide participants with a challenging, meaningful, and real-world experience into the day to day operations of the Tollway. Participants will support departments on a variety of high-stakes projects related to administrative support, process development and improvement, and project management. In addition to having a dedicated mentor, participants will receive access to leadership and professional growth activities to gain valuable career experience. Essential Job Functions The Intern's responsibilities include but are not limited to:Assist with the development and administration of programs, procedures, and guidelines which aligns the workforce with the strategic goals of the department and the TollwayIdentify opportunities to improve the efficiency and effectiveness of programs, processes, and the performance of departmental operationsCollaborate with departmental leaders to get results through influence and consensus buildingPerform research, identify relevant issues, trends, insights and gaps, and provide analysis to develop strategy and drive decision makingMonitor project efforts and measures the effectiveness of improvements through regular status reports that indicate visible improvements and successful outcomesComplete other special projects and duties as assignedPROGRAM HIGHLIGHTSReal-time skill application and capstone project/presentationAssigned mentorship and professional development programInteractive group experiences in-person (Downers Grove) with select remote work opportunitiesJob shadow and group community service activitiesFlexible scheduling for part time participation during the summer (20-30 hours per week).Visit for more informationInternship Opportunities will be available with the following Departments:Administration (Human Resources)Business Systems (Project Management, Data Analysis)Communications (Marketing)Diversity (Marketing, Entrepreneurship)Facilities and Fleet (Automotive, Inventory Management)Finance (Accounting, Fiscal Operations)Internal Audit (Accounting, Finance, IT)Office of Inspector General (Research, Data Analysis)Operations (Business Administration)Planning (Traffic Engineering)Security and Safety (Occupational Health & Safety, Security Operations) Qualifications Education (Required)Currently enrolled, or have a graduation date of November 2025 or later, in any trade/vocational program, certificate program, 2-year, 4-year or graduate level institutionSkills and Experience (Required)Growth mindset and problem-solverAbility to use a range of technology tools including but not limited to Microsoft Office SuiteAbility to have reliable internet to perform work remotely as neededMust have reliable transportation to Downers Grove Tollway Central Administration Building on a frequent basisEffective at communicating with a diverse group of stakeholders at various levelsAbility to work independently as well as within a teamSkills and Experience (Preferred)Strategic and creative thought partner within a teamSuperior organizational and critical-thinking skillsThe Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation.At the Illinois State Toll Highway Authority, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer several programs that help you grow in your career and make the Illinois State Toll Highway Authority a great place to work!MEDICAL, Rx, DENTAL, VISION BENEFITS Aetna Select Open Access (HMO) - Premium FREE! Aetna Choice POS II (PPO) Aetna Prescription, Dental and Vision included at no additional cost. EyeMed Vision Care Voluntary CoverageFLEXIBLE SPENDING ACCOUNT Healthcare Flexible Spending Accounts (FSA) Pre-tax account you put money into that you use to pay for certain out-of-pocket health care costs. Dependent Care Flexible Spending (DCAP) Pre-tax account you put money into that you use to pay for dependent care costs. TERM LIFE & AD&D INSURANCE Basic Term Life & AD&D - Premium FREE! Additional coverage availableTUITION REIMBURSEMENT Annual Reimbursement - $5,250PAID TIME OFF Holidays Vacation Sick Leave Sick Leave Bank Bereavement Leave Parental LeaveEMPLOYEE ASSISTANCE PROGRAM (EAP) No cost services for employee and family.STATE EMPLOYEES RETIREMENT SYSTEMS (SERS or SRS) PROGRAMS Pension Plan Non-Occupational and Occupational Disability Deferred Compensation/After-Tax ROTH NCPERS Voluntary Life and AD&D01 A requirement to be eligible for the Intern position is being currently enrolled, or have a graduation date of November 2025 or later, in any trade/vocational program, certificate program, 2-year, 4-year or graduate level this regard, please inform us of the most recent following information: 1. Current Major or Degree; AND2. Graduation or Certification Date 02 Please indicate with Department(s) you are interested in applying for (choose no more than 3): Administration (Human Resources) Business Systems (Project Management) Communications (Marketing) Diversity (Marketing, Entrepreneurship) Facilities & Fleet (Automotive, Inventory Management) Finance (Accounting, Fiscal Operations) Internal Audit (Accounting, Finance, IT) Office of Inspector General (Research, Data Analysis) Operations (Business Administration) Planning (Traffic Engineering) Security and Safety (Occupational Health & Safety, Security Operations) 03 Please complete a response in 150-300 words which answers the following question: Why are you interested in being an intern with the Illinois Tollway within the specific Department(s) you selected? Include details surrounding your career goals, both short and long-term. Refrain from using AI assistants to respond to this question as we want to evaluate your non-AI-assisted communication skills. 04 What unique skills or strengths do you bring that will help you succeed in this position? Refrain from using AI assistants to respond to this question as we want to evaluate your non-AI-assisted communication skills. 05 Have you watched the Internship Virtual Informational Session prior to applying? Visit the recording at Yes No Required Question

Created: 2026-04-02