Network Support Technician - Bowie, MD

Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.Job Description:At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.Our client is currently seeking a qualified Network Support Technician to join their team onsite in Bowie, MD and provide end-user support. This tech provides on-site support and project execution within a two-hour radius, resolving end-user issues, and participating in infrastructure projects from hands on planning through final implementation. The ideal candidate must possess a valid driver's license, clean MVR and reliable transportation.Duties and Responsibilities:Provide hands-on support for networking infrastructure across Layers 1-3, including routers, switches, and wireless access pointsInstall, terminate, and troubleshoot cabling (Cat5e, Cat6, fiber, low voltage) and related infrastructureSupport and maintain voice systems (VoIP and legacy systems)Manage and triage tickets via ServiceNow, ensuring timely resolution and communication with end usersLead and participate in IT infrastructure projects, coordinating schedules, resources, and deliverablesConduct routine site visits for preventive maintenance, upgrades, and equipment deploymentsPerform basic network diagnostics and escalate complex issues when necessaryMaintain accurate documentation of network diagrams, cabling maps, and asset inventoriesProvide exceptional on-site and remote customer support for designated areas of client assigned coverageCertificates/Security Clearances/OtherSkills and Qualifications:CCNA certification (current) preferredAdditional Qualifications/ResponsibilitiesSkills and Qualifications:CCNA certification (current) preferredMinimum 3+ years of hands-on experience in networking, structured cabling, or voice systemsProject management experience in IT or network infrastructure environmentsProficient in managing and resolving tickets within ServiceNow or a similar ITSM platformExcellent problem-solving and communication skillsProactive individual who thrives in a fast-paced environmentExcellent project management and troubleshooting skillsStrong foundation in networking, voice systems, and low voltage infrastructureWage Range:The rate for this position is between $32.25 - $43.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.Benefits:The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.W2 only, no Corp to Corp.Expiration Date:This posting is anticipated to remain open until 5/5/2026.Equal Employment Opportunity: CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Created: 2026-04-02