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Site Manager, Datacenter Operations

Fluidstack - Buffalo, NY

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Job Description

About FluidstackAt Fluidstack, we're building the infrastructure for abundant intelligence. We partner with top AI labs, governments, and enterprises - including Mistral, Poolside, Black Forest Labs, Meta, and more - to unlock compute at the speed of light.We're working with urgency to make AGI a reality. As such, our team is highly motivated and committed to delivering world-class infrastructure. We treat our customers' outcomes as our own, taking pride in the systems we build and the trust we earn. If you're motivated by purpose, obsessed with excellence, and ready to work very hard to accelerate the future of intelligence, join us in building what's next.About the TeamThe Data Center Operation team supports the company's fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end to end lifecycle of hardware fleet, providing various infrastructure solutions and services ensuring that they are scalable and are reliable.About the RoleLead and scale an operations team of 10+ technicians and specialists across multiple datacenter facilities within a campus or region. Drive operational strategy, team development, and execution excellence while managing the end-to-end lifecycle of datacenter infrastructure, ensuring 24x7x365 operations meet or exceed SLA commitments.Key ResponsibilitiesHire, develop, and manage cross-functional operations teams including Facility Managers, Operations Technicians, and Logistics Specialists across multiple sites; build organizational capability through performance management, coaching, mentoring, and career developmentEstablish appropriate staffing levels and organizational structure to meet current and future business demands through headcount forecasting, resource allocation, and succession planningOwn 24x7 operational accountability ensuring uptime, reliability, security, and availability meet or exceed SLAs; oversee incident and change management processes and act as escalation point for critical incidentsEnsure effective management of ticket queues, work prioritization, shift scheduling, and on-call rotations across facility, operations, and logistics teamsDrive operational KPIs and metrics including uptime, MTTR, MTBF, inventory accuracy, capacity utilization, and cost efficiency; lead post-incident reviews with root cause analysis and implement corrective actionsCollaborate cross-functionally with Engineering, Program Management, Supply Chain, Construction, and Product teams to align priorities and deliver business objectivesChampion process improvements, automation initiatives, safety programs, and environmental sustainability; lead change management and implement new processes, technologies, and operational models at scaleBasic QualificationsBachelor's degree in Engineering, Business, or Operations Management (or equivalent experience)5+ years in datacenter operations, mission-critical facilities, or IT infrastructure with 2+ years managing teams of 10+ employeesProven track record managing 24x7 operations with demonstrated success meeting or exceeding availability and reliability SLAsDeep understanding of datacenter infrastructure including power distribution, cooling systems, server hardware, networking, and facility managementPreferred Qualifications8+ years in datacenter operations with 4+ years managing large teams (10+ employees);Experience at hyperscale providers or Tier III/IV facilities managing 50MW+ campusesExperience with incident management, change management, vendor management, and operational excellence frameworksExcellent communication and executive presentation skills with ability to influence senior leadership and cross-functional stakeholdersData-driven decision maker with strong analytical skills; demonstrated ability to build, scale, and develop high-performing teams in fast-paced environmentsSalary & BenefitsCompetitive total compensation package (salary + equity).Retirement or pension plan, in line with local norms.Health, dental, and vision insurance.Generous PTO policy, in line with local norms.The base salary range for this position is $150,000 - $180,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.We are committed to pay equity and transparency.Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.

Created: 2026-04-02

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