Catering Sales Manager | Sheraton Portland Airport ...

RESPONSIBILITIES AND AUTHORITIES: * Solicit and develop new business accounts * Maximize potential room revenues by upselling * Achieve guest satisfaction through product knowledge and honest communication * Support of staff personnel * Continue client relations with current accounts * Maintain professionalism at all times while serving as an agent of the hotel QUALIFICATIONS: * High school and at least two years of college courses, preferably in the areas of business or hospitality industry. * Three to five years experience in the hospitality industry, with at least one year in the field of Sales and Catering preferred. * Previous sales experience with the market or a like type market. * Possess excellent verbal and written communication skills. SPECIFIC DUTIES: * Direct sales calls - 10 to 15 per week to both local and out-of-market areas to establish new business as well as continue relationships with current clients. * Telephone solicitations - 25 to 30 per week to establish new business and qualify possible future accounts * Five lunch appointments, site inspections or in-house solicitations per week to familiarize potential clients with the hotel's facilities and services. * Participation in trade shows and industry-related organizations as outlined in the Marketing Action Plan. Participation geared toward increased awareness of the Sheraton Portland Airport Hotel in both the local and feeder markets. * Development of and participation in local and out-of-market sales blitzes along with coordination of proper follow through for potential future business. This follow through will include telemarketing, correspondence and additional direct solicitation. * Responsible for acting as an in-house sales representatives for sales inquiries. These inquiries should also be used for further qualification of accounts as well as showcasing the property through site inspections. * Knowledge and proficiency of MOST system. Daily use of trace system along with input of necessary information, updates and the ability to generate reports for assistance in solicitation efforts. * Responsible for achieving budgeted goals. * Proposal for future business, follow-up on sales calls, blitzes and telemarketing.

Created: 2026-04-02