Recruiting Manager

Position Title: Recruiting Manager Reports To: Chief People Officer Location: Austin, TX (In Person/Hybrid) Job Type: Full-Time Overview Everyday Coffee Company, a rapidly scaling Dunkin' franchise partner, is building a national recruiting engine to support the opening of approximately 2,000 locations over the next five years. Our success depends on our ability to consistently hire, onboard, and retain high-quality field leadership and frontline talent at speed and at scale. We are seeking an experienced Recruiting Manager to lead and scale our talent acquisition function. This role will oversee a growing recruiting team, including one full-time Recruiter, one to two full-time Sourcers, and contracted pre-screening support, while building the systems, processes, and operating rhythms required for sustained high-volume hiring. The ideal candidate brings deep Quick Service Restaurant recruiting experience, has led recruiting teams through rapid growth, and knows how to balance speed, quality, and operational discipline in a multi-location environment. Why This Role Matters Recruiting is the front door to our culture and our growth. In a business opening hundreds of locations per year, the Recruiting Manager ensures: * Stores open fully staffed and leadership-ready * Talent quality remains high as volume scales * Recruiting systems support, rather than slow, operations * Hiring leaders are equipped, aligned, and accountable This role directly impacts revenue, retention, and guest experience. Key Responsibilities Recruiting Strategy & Workforce Planning * Develop and execute a scalable recruiting strategy aligned to aggressive store opening and staffing timelines * Forecast hiring needs across frontline, leadership, and support roles * Partner with Operations and People leadership to align hiring plans with growth projections Team Leadership & Management * Lead, coach, and develop a recruiting team consisting of: * 1 full-time Recruiter * 1-2 full-time Sourcers * Contracted pre-screening and recruiting support as needed * Establish clear role ownership, performance metrics, and career paths for recruiting team members * Set weekly and monthly recruiting goals; monitor productivity, quality, and throughput High-Volume QSR Recruiting Execution * Oversee full-cycle recruiting for Restaurant Managers, Shift Leaders, and frontline roles * Ensure consistent, efficient, and compliant screening, interviewing, and selection processes * Maintain a strong pipeline of Restaurant Manager candidates in all active and future markets * Support surge hiring for new store openings and market launches Systems, Tools & Process Optimization * Own and optimize recruiting systems and workflows (ATS, sourcing tools, automation, AI-enabled screening) * Design low-touch, high-throughput recruiting processes appropriate for hourly QSR hiring * Partner with HRIS, Payroll, and People Operations to ensure clean handoffs into onboarding and payroll * Continuously improve time-to-fill, cost-per-hire, and candidate experience metrics Stakeholder Partnership * Serve as a trusted recruiting partner to: * Operations leadership (District Managers, Restaurant Managers) * People Growth Partner / HR * Finance and executive leadership * Train hiring managers on interviewing, selection, and hiring best practices * Set expectations and enforce accountability for hiring manager participation Reporting & Analytics * Track and report key recruiting metrics, including: * Time-to-fill * Cost-per-hire * Pipeline health * Offer acceptance rates * Turnover trends tied to hiring quality * Use data to diagnose bottlenecks and recommend solutions Compliance & Risk Management * Ensure recruiting practices comply with federal, state, and local employment laws * Maintain accurate candidate records and documentation * Partner with HR and Legal on policy updates and hiring-related risk mitigation Qualifications Required * 7+ years of recruiting experience, with significant QSR, retail, or hospitality focus * 3+ years of experience leading recruiting teams in a high-volume environment * Proven success supporting multi-unit growth and rapid store openings * Deep understanding of hourly and field leadership recruiting at scale * Experience managing both internal recruiting staff and contract recruiting resources * Strong knowledge of ATS platforms and high-volume recruiting workflows * Demonstrated ability to build recruiting processes from the ground up Preferred * Experience supporting 1,000+ location organizations or an aggressive expansion track record * Familiarity with AI-enabled recruiting and automation tools * Experience partnering closely with Operations leaders in QSR environments * HR or talent acquisition leadership experience in growth-stage companies Key Competencies * Strategic yet highly operational mindset * Strong people leadership and coaching skills * Driving Continuous Improvement and Streamlined Workflows * Data-driven decision making * Ability to operate under tight timelines and constant change * Excellent communication and stakeholder management skills * Bias for action, ownership, and continuous improvement Benefits * Competitive salary based on experience * Bonus eligibility (if applicable) * 401(k) * Medical, Dental, Vision Insurance * Paid Time Off * Growth and leadership development opportunities * Opportunity to build and lead a national recruiting function at scale

Created: 2026-04-02