Temp - Administrative - Refund Specialist (Days) ...

Title: Temp - Administrative - Refund Specialist (Days) Dallas, TXDescription: Candidates living within 60 miles of the facility will have a local rate of ***Resolves complex issues, codes, and postsentries into accounting systems to ensureaccurate and expedient processing of general accounting, accounts payable, accountsreceivable or other financial documentation.RESPONSIBLITIESReviews all refund requests from patients and third party payorsand credit balances, analyzes the account payment history, determines validity of the requestand responds and/or processes refund in a timely manner. Audits patient accounts to find and correctcomplex refund issues.Alerts the Refund Supervisor of any trends in creditbalances that may result from payor overpayments and/or inappropriate payment and adjustmentposting.Monitors all credit balances for Medicaid, Medicare and other State and/or Federally funded payors and processescorrections immediately to ensureno credit balances remain unresolved.Answers questionsand provides appropriate guidance to lower level members on resolving complex account and payor issues.Identifies ways toimprove work processes and provides recommendations for new or revisedprocedures, collaborates with the Supervisor to develop tools to enhance the collections process. Implements and monitors results as appropriate in support of the overall goals of the department andPHHS.Documents all actionstaken on accounts in the systemaccount notes to ensure all prior actionsare noted and understandable by others.Tracks productivityand provides cumulative reports on a daily, weekly or monthly basis, as required by supervisor and/or manager.JOB ACCOUNTABILITIESIdentifies ways toimprove work processes and improve customer satisfaction. Makes recommendations to supervisor,implements, and monitors results as appropriatein support of the overall goals of the department and Parkland.Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, readingprofessional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.Maintains knowledgeof applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internalcontrols designed to promoteadherence with applicable laws,accreditation agency requirements,and federal, state, and privatehealth plans. Seeks advice and guidance as needed to ensure properunderstanding.

Created: 2026-04-02