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General Manager (GM) Stonestown CA

85C Bakery Cafe - San Francisco, CA

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Job Description

Join 85°C Bakery Cafe as a General ManagerThe General Manager is responsible for driving sales performance and profitability while developing and leading a cohesive, high-performing management team and staff. This role serves as the primary liaison between store operations and corporate leadership, ensuring open communication, operational excellence, and alignment with company directives.As a key leader within the store, the General Manager oversees people development, P&L performance, and the consistent execution of the highest standards of Quality, Service, and Cleanliness (QSC), while supporting 85°C Bakery Cafe's vision and strategic goals.Founded in 2004, 85°C Bakery Cafe is a global bakery and beverage retail brand with over 1,000 locations worldwide. Publicly traded in Taiwan, we are committed to delivering five-star quality pastries and beverages at an affordable price. We invite motivated leaders to build a dynamic and rewarding career with us.We are currently seeking General Managers who are eager to take on new challenges and grow with the company. If you have a positive, "can-do" attitude and a passion for leadership, we encourage you to take the next step in your career with 85°C Bakery Cafe.Essential Functions : Meet and exceed sales and profitability objectives; maintain high personal sales level and drive store results through others. Support the recruitment, retention, and development of a diverse pool of talents. Deliver the highest level of customer service to each guest. Drive customer service by coaching and modelling the desired behaviors. Maintain high standard of quality control, hygiene, and health & safety. Monitor and meet the performance standard, including but not limited to 85°C policies, core values, and standard operating procedure.Minimum Education : High School Diploma; AA degree, Hospitality Management, or related field preferred.Minimum Experience : Two (2) years of store management experience in a bakery, restaurant, or fast-food environment. Excellent communication skills, both written and verbal. Excellent interpersonal skills, with high self-confident and able to clearly communicate complex information. In-depth understanding of 85°C products and future concepts. Demonstrated success in Training, Operation Development, and Customer Service Maintain and foster an owner mentality among self and all subordinating managers. Personal familiarity with daily store operation, from opening to closing. Experience in management of high volume stores, in direct supervision of ten (10) or more employees. Ability to work full-time, including nights and weekend hours.All Store associates including management will be expected to cross train in each department including: Bread, Cake, POS, Bar.Physical Requirements and Work Environment:This position requires moderate physical activity. Employees must be able to perform job duties that include lifting up to 50 pounds, walking, bending, stooping, kneeling, squatting, and reaching overhead. The role requires prolonged standing and walking, repetitive hand motions, and exposure to varying temperatures, including coolers and freezers.This job description is not intended to be an exhaustive list of duties, responsibilities, or activities. Duties may change or new responsibilities may be assigned at any time, with or without notice.BenefitsWe offer opportunities for advancement, a comprehensive benefits package which includes Health insurance, Vacation/Sick pay, 401K and Management bonus options.

Created: 2026-04-02

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