PC Technician

**Description** SAIC has an immediate opening for a PC Technician to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - This critical position is located at the SOCOM Headquarters at MacDill AFB in Tampa, FL. The purpose of the Special Operations Forces Information Technology Enterprise Contract(SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs),and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. We are seeking a Desktop/PC Technician to join our IT team. The successful candidate will be responsible for providing direct Tier I-II technical support for the lifecycle of services, hardware devices, multi-vendor applications, connectivity, and end-user environments. Deliver technical support for USSOCOM personnel, including real-time troubleshooting of end-user device hardware/software, connectivity, and access issues. Apply advanced troubleshooting to diagnose and resolve complex hardware/software, network connectivity, and user experience issues. Desktop/PC Technicians work closely with other IT teams and service providers to ensure seamless operation and support of our IT infrastructure. **Qualifications** + Configure, issue, secure, and maintain desktop PCs and laptops, including their associated peripherals Provision, configure, and support desktop PCs and laptops to enable secure remote access to enterprise and mission systems + Perform device imaging, configuration, patching, updates, and lifecycle management for endpoint and IT equipment + Provide direct support for secure email, collaboration platforms, remote access services, setup/test services, and enterprise solutions + Coordinate/facilitate troubleshooting with enterprise service providers, network operations, and Cybersecurity teams for issues requiring escalation beyond Tiers 0-I + Deliver rapid response in time-sensitive and mission-critical situations + Maintain asset accountability, configuration documentation, and operational readiness status for IT equipment **Required and Desired Knowledge, Skills and Abilities:** + Required: + Current CompTIA Security+ Certification / IAT2 + Current Top Secret (TS) Clearance with SCI Eligibility + Desired: + CompTIA Net+, A+ or higher-level IT Certifications + Previous experience with end-to-end IT support, including endpoints, connectivity, and collaboration technologies + Exceptional IT troubleshooting skills across multiple technology domains + Exceptional written and verbal communication skills; high level of professionalism, discretion, and customer service + Ability to excel/perform/work independently and must be a proactive team player **Years of Experience Requirement:** + Minimum 8 years with HS Diploma, 4 years with AS/AA degree, 2 years with BS/BA, 0-2 years with MS/MA REQNUMBER: 2610004 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit . For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

Created: 2026-04-02