Practice Coordinator

Working Title: Practice Coordinator Location:  Redwood City, CA 94065 Duration:  6 months For your understanding - Do not Submit If: • Only MA clinical experience (no admin focus) • Only call center or customer service background • Epic experience outdated or minimal (pre-2021 or basic check-in only) • No prior authorization history • Only insurance verification or basic referrals • Failed probation in similar roles • No specialty clinic experience *Update 12/8*: Must-Haves: • Heavy prior authorization experience (daily, high volume) • Epic/APeX experience specifically for auths, referrals, WQs • Specialty clinic background (orthopedics strongly preferred; surgery/pain/other specialties acceptable) • High-volume clinic experience (100+ calls/day or heavy WQs) • Multi-provider scheduling + surgery scheduling exposure • Strong communication, detail orientation, and reliability *Update 12/4: The manager is specifically looking for candidates with: - Recent Epic/APeX experience (must be hands-on) - Specialty clinic background, ideally orthopedics or surgical subspecialties - High-volume scheduling experience across multiple providers - Referrals, authorizations, and work queue management - Experience in large health systems such as Stanford, Sutter, PAMF, etc. - Strong communication and customer service skills in patient-facing roles - Ability to multitask and stay organized in a fast-paced clinic environment - Professional, reliable work history in medical administrative roles* Nice-to-Haves: • Experience in major systems: Stanford, Sutter, PAMF • Imaging authorization experience (MRI/CT/X-ray) • Pre-op coordination (labs, clearances, documentation) Job duties: Front desk, Back office, PC, Surgery scheduling Soft skills/characteristics needed: Well organized, excellent communication, must be proficient in Epic/APeX and Microsoft Office Suite. Able to multitask and be detail oriented. Estimated number of patients in clinic per day or calls per day if call center: 30-50 Specific number of year’s experience? A college degree with 6 months of experience or 2 years of healthcare admin experience

Created: 2026-04-02