Technical Support Specialist

Technical Support Specialist (Electro-Mechanical / PLC) - 1st ShiftLocation: Menomonee FallsPay: $35-$38 per hourAre you a hands-on problem solver who enjoys troubleshooting complex mechanical, electrical, and software systems? Join a growing, global organization where your technical expertise directly impacts customer success and operational excellence.As a Technical Support Specialist, you'll play a critical role in supporting customers and field service teams by diagnosing and resolving technical issues across advanced conveyor and logistics automation systems. This is a 1st shift opportunity with competitive pay and exposure to cutting-edge industrial technology.What's in It for YouCompetitive hourly pay: $35-$38/hourComprehensive benefits: medical, dental, vision401(k) with company matchOpportunity to work with advanced automation and PLC systems (Siemens & Allen Bradley)Career growth within a global organizationDiverse, hands-on technical challenges; no two days are the sameCollaboration with international teamsTravel opportunities (~25%), including potential international experienceWhat You'll DoProvide first-line technical support for electrical, mechanical, and PLC/software issuesTroubleshoot and resolve complex technical problems remotely and occasionally onsiteSupport field service engineers and customers with diagnostics and solutionsAssist with spare parts identification, quotes, and order supportManage warranty and claim cases, ensuring clear communication and resolutionMaintain and update technical documentation, manuals, and training materialsRead and interpret schematics, diagrams, and technical drawingsDeliver technical training on equipment and systemsCollaborate with global teams to share feedback and improve service solutionsWhat You Bring (or Are Excited to Learn)Degree in Mechatronics, Electrical Engineering, Electro-Mechanical Technology, or equivalent hands-on experienceAt least 2 years of technical support experience with electro-mechanical systemsExperience with PLCs (Siemens and/or Allen Bradley preferred)Ability to read wiring schematics and troubleshoot industrial systemsStrong problem-solving and analytical skillsExcellent communication and customer service abilitiesProficiency with Microsoft Office; ERP experience is a plusValid driver's license and willingness to travel up to 25%Ability to work occasional overtimeWe recognize that strong candidates may not meet every requirement listed. If you have relevant experience and a passion for troubleshooting and technical problem-solving, we encourage you to apply.About CaljanCaljan is a global leader in automation solutions for logistics and parcel handling, providing high-quality conveyor and telescopic systems used by some of the world's largest distribution and shipping companies. With a strong focus on innovation, reliability, and customer support, Caljan offers employees the opportunity to work on impactful technologies in a collaborative and growth-oriented environment.Ready to Apply?If you're looking for a role where your technical expertise makes a real impact and you can grow your career in a high-demand field, we want to hear from you. Apply today and join a team that values innovation, collaboration, and customer success.We Make it EasyFounded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

Created: 2026-04-02