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Operations Coordinator (Full-Time/Seasonal Paid ...

AEG Presents - Huntsville, AL

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Job Description

Job Title: Operations Coordinator Organization: Huntsville Havoc Location: Huntsville, Alabama Position Type: Full-Time/Seasonal, September 2026-April 2027 (Entry-Level / Post-Graduate Internship) Compensation: Paid, Monthly Stipend Position OverviewThe Huntsville Havoc are seeking a highly motivated, organized, and energetic Operations Coordinator to support game operations and special event execution. This role is designed as a full-time, paid (monthly stipend) post-grad internship opportunity for individuals looking to build a career in sports management, event operations, and live entertainment. This position will run throughout the 2026-27 season (September through April).The Operations Coordinator will play a key role in planning, executing, and enhancing the fan experience at Havoc home games and special events. This individual will work closely with multiple departments and serve as a primary point of contact for fans visiting the front office.Key ResponsibilitiesGame & Event OperationsAssist in planning and executing all Havoc home games and select special eventsSupport creation and distribution of game scripts, timelines, and operational documentsCoordinate in-game elements including promotions, intermission activities, theme nights, and fan engagement featuresAssist with execution of specialty jersey nights, auctions, and post-game experiencesManage on-site logistics during games to ensure smooth operationsAuctions & PromotionsHelp brainstorm creative theme night ideas and fan engagement conceptsAssist in building, organizing, and executing in-game and online auctionsCoordinate item preparation, display, fulfillment, and winner communicationTrack auction inventory and support revenue-generating initiativesEvent Setup & BreakdownAssist with arena and promotional setup prior to games and eventsCoordinate signage, tables, auction displays, and activation areasParticipate in post-game tear-down and equipment organizationEnsure all event materials are properly stored and maintainedFront Office & Fan EngagementServe as the first point of contact for fans visiting the Havoc officeSell single-game tickets via phone and in personProvide outstanding customer serviceMaintain a professional and welcoming front-office environmentQualificationsBachelor's degree in Sports Management, Event Management, Marketing, Business, or related field preferredStrong organizational and time-management skillsAbility to thrive in a fast-paced, live-event environmentWillingness to work nights, weekends, and holidays during hockey seasonCreative thinker with strong attention to detailPositive attitude and team-first mentalityAbility to lift and move event materials (up to 40 lbs)Familiarity with Social Tables and Momentus Elite (preferred but not required)Ideal CandidateThis role is ideal for a recent graduate looking to gain hands-on experience in professional sports. The ideal candidate is proactive, adaptable, and excited about being directly involved in creating memorable fan experiences. This position offers broad exposure to game operations, event coordination, promotions, and revenue-generating initiatives within a professional hockey organization.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Job Questions:Are you local to the Huntsville area and/or willing to relocate?Are you able to work nights, weekends, and (potentially) holidays to include all home games and events?

Created: 2026-04-02

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