Front Desk Agent, Part Time l Country Inn & Suites, ...

* Anticipates and responds to guests in a friendly and positive manner * Responsible for providing the highest level of service * Process check-ins and check-outs, verify billing, create reservations, and process special requests * Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services * Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary * Understands and follows the company guest service recovery program * Follows proper selling techniques and ensures strategies are utilized to maximize room revenues * Monitors room availability, follows restrictions, and all booking policies and procedures * Drives sales and maximizes revenue by up-selling rooms and amenities * Follows company procedures when handling cash and processing financial transactions * Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste * Produces required volume of work by planning, organizing and prioritizing work duties * Adheres to company general work rules, department procedures and company policies * Attends all required department and hotel meetings * Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations * Follows all company procedures for guest/associate incidents * Knowledgeable of hotel emergency procedures Education: High school diploma or GED CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@.

Created: 2026-04-02