People Business Partner

Program: Employee RelationsDepartment: People & Culture Reports to: Associate Director, Employee Relations Status: 100% Full-time, Exempt Probation: 180 Days Benefits: Medical, Dental, Vision, Life, and Long-Term Disability Insurance, Employee Assistance Program, and 403(b) Retirement PlanCENTER'S MISSION: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The People & Culture (P&C) department champions the full employee experience at the Los Angeles LGBT Center. We are a mission driven team committed to cultivating a workplace where every person-staff and leadership alike-can thrive, bring their authentic selves to work, and feel supported in the vital service we provide to our community. P&C partners closely with leadership and staff to foster strong, respectful relationships throughout the organization. We support leaders and teams through change, guide efforts to attract and retain exceptional talent, and strengthen effective labor-management dialogue. Through collaborative problem-solving, clear communication, and consistent, equitable practices, we build an environment grounded in the Center's core values of community, integrity, courage, liberation, and joy, ensuring that how we work reflects who we are. Together, we nurture a healthy, empowered workplace where Center staff can do their best work in service of the LGBTQ+ community. JOB SUMMARY: The People & Culture Business Partner (PCBP) is a trusted advisor to leaders and employees across a unionized environment. This role ensures consistent application of collective bargaining agreements, supports equitable practices, and advances a respectful, collaborative culture. The PCBP manages employee and labor relations matters end to end, partners on workforce planning and talent development, and strengthens operational rigor through policy, compliance, audits, and accurate documentation. With a people-first, values-aligned approach, the PBP uses foundational business acumen, digital & technology fluency, and workflow discipline to deliver reliable outcomes and improve the staff experience. % of RoleESSENTIAL FUNCTIONSLabor & Employee RelationsApply CBA terms accurately in routine situations, recognize ambiguity, and escalate appropriatelyPartner with labor representatives and leaders to address issues early and constructively, preparing case facts and contract research as neededManage employee relations cases end to end with sound documentation andtimelyfollow throughConduct or support investigations consistent with the CBA and Center policySupport respectful labor management communication and reinforce workplaceexpectationsLeadership Support & Workforce DevelopmentCoach supervisors and managers through performance and workplace issues with clarity and empathyPartner with leaders on staffing needs and succession considerations aligned with contractual and organizational prioritiesSupport learning plans and employee growth paths in collaboration with relevant partnersServe as a resource on policy interpretation andequitable, values aligned decision makingReinforce respectful workplace behavior and Center values in daily practicesCompliance & Leave AdministrationFollow Center policies and federal, state, and local requirements whilemaintainingaccuraterecords and audit documentationAdminister leave programs including FMLA, CFRA, ADA, and workers compensation, ensuring regulatory compliance and clear communicationEscalate complex leave, compliance, or risk related mattersin a timely mannerIdentifygaps, flag risks early, and support policy, compliance, and audit initiativesCollaborate with Counsel, P&C leadership, Legal, Equity, and Finance to ensure aligned and compliant practicesOperations & DocumentationFollow defined workflows and document processes accurately and consistentlyMaintain confidentiality andappropriate boundariesin all mattersUse P&C systems and tools effectively, support consistent data capture, and learn new systems with guidanceProduceaccurateandtimelydocumentation that meets service standardsSurface workflow pain points and suggest practical process improvementsData & Organizational InsightUse basic workforce reports such as turnover and leave data to inform actions and escalate early warning signsPropose pragmatic solutions grounded in policy, CBA requirements, and organizational valuesDemonstrate understanding of the Center's operational context, including cost, staffing, and service implications at the team levelShare knowledge and collaborate across Talent Acquisition, Total Rewards, Learning and Development, Legal, Equity, Finance, and program leadershipSupport peers and contribute to consistent service delivery across the P&C functionEquity & Inclusive PracticeEmbed an equity lens in case handling and decision makingSurface potential bias and ensure culturally competent practicePromote access, respectful communication, and fair treatment across employee interactionsAlign people practices with organizational values and inclusive workplace standardsQUALIFICATIONSRequired Bachelor's degree in HR, Business, or related field, or equivalent combination of education and training4+ years of progressive HR experience, including partnership with business leaders in a unionized environmentWorking knowledge of CBAs and employment laws; demonstrated ability to manage ER cases and investigations with sound judgmentStrong facilitation, relationship building, and conflict resolution skills; clear, values-aligned communication, and reliable documentation qualityFluency with HR/organizational toolsFoundational business acumen; ability to follow workflows and offer practical improvementsProficiency with MS Office Suite and HRISPreferred 2+ years of direct Health Services or Hospital Business Partner experienceExperience with grievance handling or labor management meetings PHR/SHRM-CP certificationMulti-site or multi-union environment experience Experience in healthcare, nonprofit, or mission-driven settingsThe Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status.The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact jobs@.

Created: 2026-04-02