Permit Technician

Salary : $40,611.00 - $47,717.00 AnnuallyLocation : 400 W. Market Street Greensboro, NCJob Type: Full TimeJob Number: 03930Department: InspectionsOpening Date: 01/21/2026Closing Date: Continuous GUILFORD COUNTY GOVERNMENTEmpower Successful People to thrive in a Strong Community supported by Quality GovernmentTransparency & Communication | Equity & Inclusion | AccountabilityService & Outcomes Excellence | Our People MatterDescriptionGENERAL STATEMENT OF DUTIESPosition is located in the Plans and Permits Section of the Inspections Department. Reviews and submits residential plans and Environmental Health applications for all residential construction. Position is responsible for the issuance of all residential permits. Work is supervised and reviewed by Permits Chief. DISTINGUISHING FEATURES OF THE CLASSAn employee in this class is responsible for initiating the residential plans process and permitting residential construction. The primary purpose of the position is to provide guidance and assistance to contractors, homeowners, and the general public concerning development ordinance regulations and building code as it relates to permitting. The position is responsible for reviewing plot plans to ensure setbacks are met per the development ordinance and issuing all residential permits. Direct public contact is an essential duty. Work activities are supervised by the Permit Supervisor. Examples of DutiesDUTIES AND RESPONSIBILITIESEssential duties and responsibilities include, but are not limited to:Enters information into permit software to ensure correct permit type, scope of work, and proper scheduling of required inspections. Provides technical assistance to citizens with questions or concerns about the permitting process, and zoning related to setback requirements of the customers' property. Provides answers to both general and detailed questions regarding departmental policy and procedures.Researches necessary property information by reviewing plat books, tax records, deed records, and other departmental data.Ensures compliance with applicable regulations, codes, and laws by applying knowledge and skills to review, process and approve information submitted by applicants.Approves and issue required permits for building, electrical, mechanical, plumbing, and fuel piping by reviewing submitted application and enters information into permitting software.Issues Certificate of Occupancy and release electrical and gas meters after all requirements have been met.Submit residential plans for review and processing.Schedules inspections, maintains office equipment and computers.Establishes property ownership and related records prior to issuing permits; validates contractors' licenses and issues inspection permits to customers and collects permit fees.Issues Certificate of Occupancy (CO) and updates information in permitting system.Files engineering letters of contractors; reconciles billing statements and payments of contractors.Communicates with field inspectors, Plans Examiners, and other staff, as required.RECRUITMENT STANDARDSKnowledge of:Building inspections process to determine the necessary action for routine permit requests.General County and State codes and laws sufficient to explain process or procedures to the public and customers.The scope of information required by field inspectors to complete an inspection of a building structure, as well as the actions to be taken during the construction and inspection process, before utilities can be activated and a Certificate of Occupancy (CO) issued.Minimum construction requirements for inspections of pools, buildings, signs, etc.State of North Carolina code requirements for permits.Basic math sufficient to perform general mathematical calculations of permit fees or reconcile billing accounts.Research and understand zoning maps, tax maps, plat books, and deeds.Environmental health applications and required procedures.Skills in:Listening, attentiveness, and interpersonal communications required to obtain and/or provide information to customers.General computer skills for PC use (e.g., Microsoft Word, Excel, Outlook) and data entry sufficient to create permit applications and schedule inspections.Organizing work tasks for self and staff.Independent judgment in setting priorities.Excellent communication skills.Accuracy/attention to detail.Organization/time management/flexibility.Typical QualificationsMINIMUM QUALIFICATIONSGraduation from high school or GED equivalence and one to two years of building and zoning technician experienceANDCompletion of all required training courses as a Permit Technician including the North Carolina Department of Insurance/Engineering and Codes Division's Law and Administration course, obtaining Notary certification, and completion of the NC Property Mappers Association course on property mapping within one year of hire date.Supplemental InformationPHYSICAL DEMANDS AND WORK CONDITIONSSits, walks, stands, climbs, kneels during a workday. Must be able to physically perform the basic life support functions of walking, fingering, grasping, talking, and hearing. Periodically, may be required to lift up to 10 pounds.Must have the visual acuity to record observations, to read and analyze, to prepare data and figures; and to access and enter information into computer.Employee works in normal office environment.Driving is Essential Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy. Special NoteThis generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. This checklist can provide additional detailed information on which to base various personnel actions and can assist management in making legally defensible personnel decisions.Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.We are excited about the opportunity of having you as a prospective new employee!You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work? Below are a few of the reasons why we love working for Guilford County. We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of. Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense. We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist! Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues. 13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off. Employer contributes 5% into your 401(k) - no match required. Enrollment in the State Retirement Plan by contributing 6%. Longevity pay beginning at five years of service.We provide a $10,000 Life and AD&D benefit to eligible employees. Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care. Voluntary Life, AD&D, Short-Term and Long-Term Disability. 01 Which best describes your level of education? High School/GED Associate's degree Bachelor's degree Master's degree or higher 02 How many years of experience do you have in building and zoning, commercial development project management or in the construction industry with experience in general permitting and inspection procedures? (Must be included in application.) Less than 2 years 2 years but less than 4 4 years but less than 6 6 or more years 03 Do you understand that completion of all required training courses as a Commercial Permit Specialist (Permit Technician) including the North Carolina Department of Insurance/Engineering and Codes Division's Law and Administration course, obtaining Notary certification, and completion of the NC Property Mappers Association course on property mapping within one year of hire date. Yes No Required Question

Created: 2026-04-02